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Telemarketers - and why you shouldn't call me

In Canada, we have a national Do Not Call List. Originally the concept sounded like a great idea to not only prevent solicitors from calling your house trying to sell you junk.

At the time of entering your number into the database you felt secure and free from the harassing phone calls on a nightly basis. It's understandable that consumers do not want people calling their house after a hard days of work trying to sell you junk.

The government would run and operate this national "Do Not Call" list by forcing companies to purchase and cross reference what numbers they are calling. If the company had accidentally called a number on the list, they could be reported and fined for doing so. All sounds great, right? Well, not so much.

What people failed to see, is this "Do Not Call" list is actually a giant database of all the active numbers of private residences. The old days of telemarketers calling 'leads' or flipping through the YellowPages seemed to be over, as Canada is now providing telemarketer scammers with a list of active, private numbers.

So this now leads to where I get involved.

For a number of weeks now our household has been receiving phone calls from people trying to sell us duct cleaning, Viagra and other things. If the junk emails aren't annoying enough, now you have someone on the other line trying to sell you products.

After a number of warnings, asking each caller if they comply with the national do not call list and asking politely to never call again, that didn't seem to work. That was until I finally cracked and began answering phone calls with the intent that they never call here again, my way.

Rather than yelling into the phone telling them "DON'T F-ING CALL HERE AGAIN", I began to do what i've learned over the years from the Internet. Troll them.

There's a number of ways to troll these telemarketers and scare them enough that they feel like you're going to risk blowing their business cover and take you off their call list themselves.

A new method I have come up with:
Ask them for all their personal details. Surprisingly, telemarketers hate this the most. Asking them for company details like address, telephone number, name of the operator all seem to scare these illegitimate scammers away.

I just had an experience where someone from "Delta Duct Cleaning" kept calling. I requested the guys name, who was very reluctant on giving it up, finally gave it to me. His name was 'Davidson', obviously fake, I continued. I requested the address of his company, although he ignored me the first time and went into his script reading, i interrupted him and requested the company address. He questioned me 'Why?', and I told him it's the law and you need to surrender the location of your business. He sputtered something out '16858 Blackmary railroad, Toronto'.

A Google search later revealed there isn't a street called "Blackmary".

So I continued and asked for the company phone number. 'Davidson' said "F*** off, man". I laughed into the phone and he hung up. Only to call back seconds later. I answered and asked "You back for more?" and 'Davidson' hung up once again.

What I failed to notice when I answered the phone was the fake number he was calling from. The number read "1-050-012-3364", but the call display disguise the number as "90500123364 (905-0012-3364), one digit too long. An area code of 9, trying to disguise the number as a local phone number. Clever bugger. The area code "9" is apparently in Central, South and Western Asia

That's just one of the ways I messed with a telemarketer today. Now to sit and wait to see if he ever calls back.



This is one reason I like Google Voice - It blocks known telemarketers (and other bad numbers). Since they added that feature, I haven't gotten a single call I didn't want.

Perhaps I'm different, but I never had much faith in the "do not call" list. It's a nice gesture, but really meaningless.
my favourite is to answer the phone in a strange voice, then ruffle the receiver and while its muffled shout "He's Got the phone!" then ruffle the receiver some more and finally re answer the phone saying "Hello Strangeways prison"
As a former telemarketer (I HATED IT! DON'T SHOOT!) I can tell you that when asked about what company you were at, it was not a good thing to tell the customer. As most companies work for others in marketing so the caller is from a company that sells for other companies. As to avoid scaring the customer off, they don't like you to tell them where you are from unless pressed.

To effectively get rid of a telemarketer if you get tired of trolling, you can also tell them the call is being recorded. This will make them think twice about making false promises and maybe even scare them off. Around here at least, you can record a call as long as you tell the other party w/o their consent. When they continue with their script, you can tell them then, that you are on the Do Not Call list and ask to be removed from their list and any further calls will result in a fine (I think it is $500/call in the states), and that this information has been recorded electronically (hence the recording). This puts a serious note in the caller's end to enforce the request.

Of course, if you get a persistent telemarketer, feel free to play with them and have fun. I had called an Attorney's office once, and was denied the privilege of talking to said attorney. Was told to remove from the calling list. Now, our call policy was to NOT remove from list unless the person you called specifically requests you to do so. I advised the person that policy and they firmly replied "I am _____ _____ (FIRST LAST NAME), and I represent ________ (Person I called), and I am requesting that you remove her from the calling list." I promptly did.

Funny thing about that call, I was monitored on it and was reprimanded for it, but didn't care. Got fired a few days later. Was the best day of my working life! :)

When I get telemarketers, having been one myself, I am at least kind enough to let them get through their first paragraph of their script, and then advise them to take me off their list. That usually works. Not only that, but since all my 'public' information links to a Google Voice number, I follow it up with a nice little Block. You still see if they call, but it just doesn't ring your phone and they get a number not in service message. :)
The thing about the list is, it doesnt stop American companies from calling us.
We have a Do Not Call list in the USA as well, and it actually works here.

Kreuger, on 02 June 2012 - 04:35, said:

The thing about the list is, it doesnt stop American companies from calling us.


Honestly though, are there any Canadian companies?
I have added our home number to the do not call list, and it seems to work, somewhat... a while back we kept getting a call from Oregon, wanting to sell us an alarm system, my wife talked to the same person two or three times, and politely asked them to quit calling, we live in an apartment and can not get an alarm system installed. They continued to call, and finally when I happened to be at home, I answered the call and told them if they did not stop calling me, I was going to contact the Oregon attorney generals office and report that they were harassing me. For some reason I have not been contacted by them after that point! :D That has been the best thing imho, to get them to stop calling, because in the US, the AG's office handles complaints like this.
this is a good read, i'll definitely try and use some of these tips next time
I didn't realize people had replies, but wow, thanks for the tips guys!

I definitely love toying with people on the phone but I can only do it so much.

We haven't received a single call since the original post :)

I was going to finally give in, and ask them to come to my house and quote me. I was going to write down their license plate and any other information I fish out of them and tell them I'm reporting them to the police.

Thankfully it hasn't come to that... Yet. But it's my last resort!
In U.S. The Do Not Call registry will block the semi decent companies who are just trying to do surveys & crap like that. If you think about it, the loathsome bottom-dwelling companies that employ cold-calling & harassment as means of getting profit.... those companies dont care if you're on some list.

What I dont understand is who in the world would want to do business that employs such tactics. Alot like SPAM email & popups. Why would anyone want to do business with a company that is unethical, sneaky, and simply only cares about getting you to commit ?
Telemarketers are the scum of the earth. There is a special place in hell for them. I know jobs are scarce and such but to be a telemarketer means you literally have no soul.
That's genius!
But the feeling of power you get when you disconnect the call while they're in mid-sentence is just too good.

drazgoosh, on 22 June 2012 - 12:21, said:

That's genius!But the feeling of power you get when you disconnect the call while they're in mid-sentence is just too good.

I hope you tell them to fcuk off first.
Telemarketers - scammer - all the same

********** BEWARE!! ********
07/10/12 Florida, USA
Received call yesterday and tonight from my own name and tel number on the caller ID (obviously spoofed). Heavy India accent, hard to understand. Those were the first red flags.
The pitch was that they are from "Windows tech support"; that I am using a version of windows from their company (huh??) ; and that my computer has been sending trouble logs to their computer and they are calling me to help with this problem.
I insisted on further explanation and I asked what their company name is and the phone number. The man provided both (http://micropctechsupport.net/ and tel # 315-352-0912). I asked him why the CID was my own information and the response was "must be a network error" - sure...
Reverse lookup of the phone number resolves to somewhere near Syracuse NY.
He continued on saying that the logs being sent to them are because of the virus in my computer (he said the name but I didn't get it. And that he wanted to access my computer to to fix it for free (yeah right!) .
As I pressed for more information and I refused to allow him to access it, he told me that my computer will crash and that I will be sorry for not letting him fix it. The man also told me to "tell your computer to stop sending the log". So I told it to stop...
Anyway - interesting that the number he gave is valid, but funny thing is that when I called it, not only was it answered, but guess who answered? Yes, David himself..

Hoe this information is useful - don't fall for it.
I've used this trick on scam calls before. Most people here probably have had (or at least hear of) the one where the person says they are from microsoft and you have a virus etc etc. I tend to just play along and act dump. As I use a mac, and run OSX 99% of the time, it can get quite amusing ("I don't have a start button" etc). Obviously if you are getting these calls all the time it will just wear thin, but if they are only every now and again, then mess around with them!

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