Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'


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As the iPhone 6 and 6 Plus approach their second birthday, a growing number of users are suffering from what appears to be a latent manufacturing issue that presents as a gray flickering bar at the top of the screen and a display that's unresponsive or less responsive to touch.

In a new blog post and video, repair site iFixit says a number of third-party repair outlets have seen iPhone 6 and 6 Plus models affected by the bug, which appears to be very common. STS Telecom owner Jason Villmer says he sees faulty iPhone 6 and 6 Plus models multiple times a week, while another repair tech in Louisiana sees up to 100 iPhone 6 and 6 Plus devices that don't respond well to touch.

 

 

"This issue is widespread enough that I feel like almost every iPhone 6/6+ has a touch of it (no pun intended) and are like ticking bombs just waiting to act up," says Jason Villmer, owner of STS Telecom--a board repair shop in Missouri. [...]

 

iFixit is calling the problem "Touch Disease," and says Apple appears to be aware of the issue based on dozens of complaints on Apple's support forum, but isn't "doing anything about it." Multiple people who brought their iPhones to Apple Stores were told that Apple doesn't recognize it as an issue and nothing could be done as their iPhones were out of warranty.

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1 hour ago, illegaloperation said:

Apple has to cut every corners it can to make the most profit selling its overpriced products.

You mean like every phone manufacturer out there?

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45 minutes ago, adrynalyne said:

You mean like every phone manufacturer out there?

Considering how expensive iPhones are compare to the other smartphones out there, one should expect better.

 

Does it save Apple that much to skip the underfill and the metal bracket and compromises on reliability?

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15 minutes ago, illegaloperation said:

Considering how expensive iPhones are compare to the other smartphones out there, one should expect better.

 

Does it save Apple that much to skip the underfill and the metal bracket and compromises on reliability?

They are not that much more expensive than other flagships. China specials do not count for obvious reasons. 

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3 hours ago, illegaloperation said:

Considering how expensive iPhones are compare to the other smartphones out there, one should expect better.

 

Does it save Apple that much to skip the underfill and the metal bracket and compromises on reliability?

samsung , lg and HTC are just as expensive and just as faulty

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If you plan on posting news that is from other sources or news sites, please keep the following in mind:

1) Please do not post entire articles from other sources. Most news organizations prohibit copy & pasting of their entire article.
It is against the "fair usage" policy set by most news outlets. They expect a paragraph posted, at most, with a link to their article's web page.

 

OP updated

 

Topic cleaned. Stay on topic please. If anyone believes there is an issue, report it.

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10 minutes ago, illegaloperation said:

More likely than not, Apple would refuse to acknowledge this issue, just like it has refused to acknowledge bendgate.

If you don't want your phone to bend, don't sit on it. That goes for any brand, because let's not pretend it is only iPhones which suffer from "bendgate".

 

 

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16 minutes ago, illegaloperation said:

More likely than not, Apple would refuse to acknowledge this issue, just like it has refused to acknowledge bendgate.

What was to acknowledge? If you abuse a device you will mess it up. Btw, during bendgate? I twisted an HTC M8. How come HTC didn't acknowledge that their phones could bend?

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52 minutes ago, adrynalyne said:

What was to acknowledge? If you abuse a device you will mess it up. Btw, during bendgate? I twisted an HTC M8. How come HTC didn't acknowledge that their phones could bend?

If you can easily bent it with your thumbs, that's a problem.

 

Apple knows it's an issue and that's why it uses Series 7000 aluminum in the iPhone 6S.

 

Of cause, Apple has refused to publicly acknowledge the problem.

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2 minutes ago, illegaloperation said:

If you can easily bent it with your thumbs, that's a problem.

 

Apple knows it's an issue and that's why it uses Series 7000 aluminum in the iPhone 6S.

 

Of cause, Apple has refused to publicly acknowledge the problem.

It was not easily able to bend with the use of thumbs. You mean the videos with people's hands shaking, and veins popping out of their heads from trying to bend it? My experience with that phone, 8-10 hours a day in military BDU's, bending, squatting, sitting, no bend at all. My wife, a Nurse in a hospital, similar daily activities, no bend. Apple reinforcing the newer iPhone, was a way to thwart some of the ridiculous claims. Though with enough force, you can still bend the current iPhone. You can never completely stop stupidity.

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1 hour ago, illegaloperation said:

If you can easily bent it with your thumbs, that's a problem.

 

Apple knows it's an issue and that's why it uses Series 7000 aluminum in the iPhone 6S.

 

Of cause, Apple has refused to publicly acknowledge the problem.

Nobody was able to bend it easily with two thumbs. The legit examples out there that didn't already compromise the strength of the metal by doing it repeatedly had to put a good amount of effort into it, the same as if you had actually sat on any metal phone. Surprisingly enough? They all bend under that stress. 

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this issue doesn't sound like an engineering flaw though, like the case with the weak frames that bend.

 

this looks like a case of just wanting to save some money and skimping on the fill around the chip to protect it, and now they're failing because of it.

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