dragon2611 Posted April 29, 2015 Share Posted April 29, 2015 I have a Dell XPS 8700 desktop with an R9 270 2GB (It's the card it shipped with) that seems to be crashing a fair bit lately when playing games. Usually the display will either go Blank or sometimes display a corrupted version of whatever was in the GPU memory, then the driver will try and reset it a few times and the system will either BSOD with a TLR related error or just hang. Also when it does it the fan will actually throttle down (possibly even stop, I'd have to have the case open when it does it to be sure) and then spin back up as the card tries to recover. It was originally running the stable AMD drivers, but I upgraded to 15.4 Beta to see if it fixed the problem and it didn't, also cleaned out the PC the first time it did it as I thought it might have been full of dust, but it wasn't. Could be heat related, although the weird thing is I can play a very demanding game and have it be fine, then I can play something that's no where near as demanding and it will do it. Edit: Running windows 8.1 Link to comment Share on other sites More sharing options...
Vvo Posted April 30, 2015 Share Posted April 30, 2015 have you tried cleaning out the dust of your computer's fan? chrisj1968 1 Share Link to comment Share on other sites More sharing options...
dragon2611 Posted April 30, 2015 Author Share Posted April 30, 2015 have you tried cleaning out the dust of your computer's fan? Yep, Checked the fans for dust and cleaned out the PC the first time it happened. Link to comment Share on other sites More sharing options...
chrisj1968 Posted April 30, 2015 Share Posted April 30, 2015 OEM drivers issues suck seriously. contact DELL about this. they might not even know about your issue. then they can fix the issue and release the fixed driver -or- alternate route could be to download the most recent driver from the graphiccard companies website. sometimes I do that to get around OEM issues. not for the most recent cards but under legacy. some card websites have legacy drivers, if your card is legacy, to download. Link to comment Share on other sites More sharing options...
dragon2611 Posted May 1, 2015 Author Share Posted May 1, 2015 It's running the latest Beta drives from AMD already, I had the issue with the stable drivers so tried updating them, it still sometimes happens. I wouldn't call the R9 270 legacy just yet ;-) Link to comment Share on other sites More sharing options...
BiGdUsTy Posted May 1, 2015 Share Posted May 1, 2015 Does your Dell still have the orginial power supply in it? I'd bet it has a few bad capacitors inside. The capacitor plague is still alive and well. FunkyMike 1 Share Link to comment Share on other sites More sharing options...
philcruicks Posted May 1, 2015 Share Posted May 1, 2015 Conversely, have you tried going back to the Dell drivers? if AMD's stable and beta are no good, try the ones from Dell's support site I'd imagine with a card that new you might also still be in warranty? Get onto Dell in either case, out of warranty; if its a common issue they might have a fix. In warranty they'll have to take a look at it maybe even replace the card/laptop. Link to comment Share on other sites More sharing options...
FunkyMike Posted May 1, 2015 Share Posted May 1, 2015 Yer I do not know why but this does sound like a hardware issue. On the other hand the 15.4 drivers have proven to crash during some games with certain setups. Hard to pinpoint or correlate. Safer to just replace the card as per philcruicks suggestion. Link to comment Share on other sites More sharing options...
dragon2611 Posted May 5, 2015 Author Share Posted May 5, 2015 Does your Dell still have the orginial power supply in it? I'd bet it has a few bad capacitors inside. The capacitor plague is still alive and well. Yes it does, be interesting to see if it's standard or if it's some proprietary POS Link to comment Share on other sites More sharing options...
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