JadeWolf324 Posted June 28, 2004 Share Posted June 28, 2004 i have a problem with steam right now. i want to play CS 1.6 with my current edition of half life (which is legit). i go to type in my CD key and it says that my key is a duplicate CD Key. I then realized i had made a steam account years ago...and i forgot everything about it...username, pass, email...you name it. all i know is my cd key. i want to know if theres any way i can recover my key or reset it so i can use it on my new account? any solutions? Link to comment Share on other sites More sharing options...
kitteny_berk Posted June 28, 2004 Share Posted June 28, 2004 email valve, if nothing else, then can tell you how to get a new key from them Link to comment Share on other sites More sharing options...
dougkinzinger Posted June 28, 2004 Share Posted June 28, 2004 email valve, if nothing else, then can tell you how to get a new key from them :yes: Anytime there's a key issue, just call the company. Link to comment Share on other sites More sharing options...
JadeWolf324 Posted June 28, 2004 Author Share Posted June 28, 2004 :yes: Anytime there's a key issue, just call the company. i msged them...but i'd rather have a phone number for contact...any ideas on that? Link to comment Share on other sites More sharing options...
dougkinzinger Posted June 28, 2004 Share Posted June 28, 2004 Hmmm...maybe try http://www.valve.com? (seriously, doesn't that sound obvious?) Link to comment Share on other sites More sharing options...
JadeWolf324 Posted June 28, 2004 Author Share Posted June 28, 2004 Hmmm...maybe try http://www.valve.com?(seriously, doesn't that sound obvious?) i didnt see anything that looked fesible...but ill look again. Link to comment Share on other sites More sharing options...
OptiPlex Posted June 28, 2004 Share Posted June 28, 2004 Hmmm...maybe try http://www.valve.com?(seriously, doesn't that sound obvious?) Um.. doug... check your links :blink: http://www.valvesoftware.com/ Link to comment Share on other sites More sharing options...
ProtoPunch Posted June 28, 2004 Share Posted June 28, 2004 your cdkey is tied to your steam account this might help, it's people with the same problem as you from the steampowered.com forums doesn't look good. Many others have tried emailing valve, but no one has either gotten a response, or they finally remembered the email they used and the password after hours of trial and error. Link to comment Share on other sites More sharing options...
dougkinzinger Posted June 28, 2004 Share Posted June 28, 2004 Um.. doug... check your links :blink: http://www.valvesoftware.com/ D-oh, that's what I meant, kind thanks for the correction homie. EDIT: I now have many posts. ;) Link to comment Share on other sites More sharing options...
OptiPlex Posted June 28, 2004 Share Posted June 28, 2004 D-oh, that's what I meant, kind thanks for the correction homie. No problem G-doggie! Wow, 8000 post! GG. Link to comment Share on other sites More sharing options...
Floyder Posted June 28, 2004 Share Posted June 28, 2004 i have exactly the same problem, i havent played cs for ages and today i tried to played and i got the same error msg :( Link to comment Share on other sites More sharing options...
dougkinzinger Posted June 28, 2004 Share Posted June 28, 2004 Wow, 8000 post! GG. Thanks man! ;) Link to comment Share on other sites More sharing options...
kawai Posted June 28, 2004 Share Posted June 28, 2004 same thing happened to me you need to mail your cd and your receipt to valve and they will ups you a brand new copy. Link to comment Share on other sites More sharing options...
kawai Posted June 28, 2004 Share Posted June 28, 2004 here is the email ------------------------------------------------------ Dear customer: Thank you for contacting Vivendi Universal Game's technical support. In efforts resolve the issue that you are having, please follow these instructions. You need to do a disk replacement to get a new CD key. CD-ROM replacement is FREE for the first 90 days of product ownership. After 90 days there is a $10.00 handling fee per program for replacement. For the fastest service, simply mail your CD?s to us along with either a copy of your sales receipt dated within 90 days or the $10.00 handling fee. Also include a note detailing the problem that is occurring (If over 90 days or you no longer have the receipt you will be required to pay the handling fee). In that note, Sierra requests that you include your name, address, and daytime telephone number so our Customer Service Representatives may contact you should the need arise. We will then send a complete replacement set of CD-ROMs to you right away. The address is: Vivendi Universal Interactive 4247 S. Minnewawa Avenue Fresno, CA 93725 Sincerely, Hien Nguyen Online Support VIVENDI UNIVERSAL (Sierra, Knowledge Adventure, Education.com) Please include all messages when replying -----Original Message----- From: David Ka Wai Chan [mailto:xxxx@utoronto.ca] Sent: Wednesday, May 26, 2004 1:21 PM To: Nguyen, Hien Subject: CDKEY problem I?ve just bought halflife from a store and the cdkey just wont? work The cdkey is xxxxxxxxxxxxxxxxxxxxxxx Thanks David. -------------------------------------------------------------------------------- My Inbox is protected by SPAMfighter 153 spam mails have been blocked so far. Download free SPAMfighter today! ---------------------------------------------------- Vivendi Universal Games- http://www.vugames.com : The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material of Vivendi Universal Games which is for the exclusive use of the individual designated above as the recipient. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact immediately the sender by returning e-mail and delete the material from any computer. If you are not the specified recipient, you are hereby notified that all disclosure, reproduction, distribution or action taken on the basis of this message is prohibited. Link to comment Share on other sites More sharing options...
OptiPlex Posted June 28, 2004 Share Posted June 28, 2004 your receipt Hmm, I guess he's screwed. Seriously, who keeps reciepts these days? (I only got a couple) Link to comment Share on other sites More sharing options...
JadeWolf324 Posted June 28, 2004 Author Share Posted June 28, 2004 dude screw steam...they do NOT know how to handle thier members at ALL... Link to comment Share on other sites More sharing options...
kawai Posted June 28, 2004 Share Posted June 28, 2004 oh btw, calling them doesn't help either they asked me to send a jpg of the cdkey to them, then they gave me three different sets of cdkeys, NONE of them worked on steam they said the reason keys don't work is because there are key gens out there that actually generate vaild cdkeys. Link to comment Share on other sites More sharing options...
JadeWolf324 Posted June 28, 2004 Author Share Posted June 28, 2004 so they dont even have keys that work!? what the hell is that about. maybe THEY should use keygens...pfft.. Link to comment Share on other sites More sharing options...
kawai Posted June 28, 2004 Share Posted June 28, 2004 so they dont even have keys that work!? what the hell is that about. maybe THEY should use keygens...pfft.. well, the GOTY boxed copy they UPSed me worked quite frankly, it's hit and miss because they don't even know Link to comment Share on other sites More sharing options...
SimplyPotatoes Posted June 28, 2004 Share Posted June 28, 2004 What do you expect them to do for you? you have no receipt you do not remember your password or your email or that email password or the safety password. please give a realistic responce. Link to comment Share on other sites More sharing options...
JadeWolf324 Posted June 28, 2004 Author Share Posted June 28, 2004 well, the GOTY boxed copy they UPSed me workedquite frankly, it's hit and miss because they don't even know that makes no sense to me... how do some work and some dont? Link to comment Share on other sites More sharing options...
SimplyPotatoes Posted June 28, 2004 Share Posted June 28, 2004 everything kawai is saying is bull****. Link to comment Share on other sites More sharing options...
kawai Posted June 28, 2004 Share Posted June 28, 2004 everything kawai is saying is bull****. right, and you know this how? i have sets of cdkeys that valve gave me via email and phone and none of them work before you accuse me of something, may be you should provide some evidence Some vaild keys don't work because it's already being tied to a steam account by people who used key gen. don't believe me? get on steam's froum and you will see tons of examples once the key is tied to a steam account, it's bound to that account forever, and the key cannot be used again. Link to comment Share on other sites More sharing options...
JadeWolf324 Posted June 28, 2004 Author Share Posted June 28, 2004 screw it...im just gonna play CS 1.5 i guess i dont get to use a riot shield.... if i find half life at safeway or walmart for 6 bucks (which i bet i will eventually), ill grab it...until then, this is not worth this headache. Link to comment Share on other sites More sharing options...
SimplyPotatoes Posted June 28, 2004 Share Posted June 28, 2004 kawai its really pointless to make stuff up, i could care less to argue with someone whose sole purpose in life is to spread lies and create arguements. i do think its rude your misleading another forum member purposly. valve do not give out cd keys over the phone or via email with a jpg of your cdkey. as far as key gens having correct keys which work with steam, that is possible. keys issued for cs and hl are of course stored in a database so if a keygen does correctly match a key in this database which has not yet been activated via steam that person would have access to steam. if the person ever does activate it via steam and sends that cd key to valve, they will invalidate that steam account thus the keygen'd key will no longer validate and the customer who purchased which ever game is sent a replacement key in the mail. Link to comment Share on other sites More sharing options...
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