IE8 64-bit crashes visiting www.news.google.com


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Before anyone asks: My PC is 100% clean. I run KIS 2009 and scan with SAS as backup. No problems when I ran IE7.

Everytime I visit www.news.google.com IE8 crashes:

Problem signature:

Problem Event Name: BEX64

Application Name: iexplore.exe

Application Version: 8.0.6001.18702

Application Timestamp: 49b3aebc

Fault Module Name: StackHash_c43a

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 000000016fc2d590

Exception Code: c0000005

Exception Data: 0000000000000008

OS Version: 6.0.6001.2.1.0.256.6

Locale ID: 1033

Additional Information 1: c43a

Additional Information 2: 4eac8d2e259eeedd6d49ff64eae8b43e

Additional Information 3: 90a5

Additional Information 4: e50686b41abe2ccf7ebdcd4d03cb755d

If I send an error report I get a page telling me that "A malfunctioning or malicious add-on has caused Internet Explorer to close this webpage.". and under more information: " Windows Data Execution Prevention detected an add-on trying to use system memory incorrectly. This can be caused by a malfunction or a malicious add-on."

Again, the PC is clean, so it must be an incompatible add-on but the problem is that it doesn't tell me which add-on is causing the problem. I disabled every add-on and its still crashing on that page. Any way I can go about troubleshooting this?

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Ahh, you said KIS. Try ditching it for the test. Then ditch it permanently if it works.

I disabled KIS and still have the problem. My main browser is FF, but I don't like it when things are broke ;) No trouble at all from the 32-bit IE7.

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Update:

I installed IE8 on another Vista x64 PC and it too crashes on the very same page. Not only that, but I found that Windows Sidebar crashes when executed on both PCs as well. Sidebar has clock, weather, RSS feeds and calendar widgets running.

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Do you have KIS installed there too? Can you reproduce this on a system *without* Kaspersky?

Yes, both PCs run Kaspersky Internet Security 2009. One is build 454 and mine is running build.506. Unfortunately, I don't have anymore PCs to test on. I disabled the web traffic component (includes script blocking) and the problem remains. Turning KIS off completely does nothing to help, either.

@zach: Where is the location of srchpg.dll? I searched for it, but couldn't find it.

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Here is the fix. Credit goes to ShuttleXpC from the kaspersky forums:

Cause: Kaspersky blocks the jscript.dll from being registered for the x64 system.

1) Turn off Kaspersky and go to an elevated command prompt (Run as Admin) then simply type in:

2) regsvr32 jscript.dll

3) You are done, this registers the dll and fixes what Kaspersky blocked.

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