Heeeeeeeeeeelp! I haven't dropped my iPod or anything. I just turned it on today and there is a horizontal line that wont display anything. like, when you are browsing through songs, it gets higlighted (you know, black borders and blank letters). there is a thin line that won't go dark. also, while songs are playing, the line goes through the middle of the artist name row. Help please? I've tried resetting (menu+middle butto), but it didnt work. am i going to have to send it back to apple?

BTW, it is a 4 month old 4gb iPod Mini, Silver.

It's physically damaged. Send it in.

But there was no damage... I was listening to music, turned it off and put it on the desk. half an hur later, i turn it on and there was the line! this is so frustrating, because i know nothing happened to it.

The screen is damaged the drop has broken it send it in for repair.

but thats why you should send it in.
you get a free replacement screen, because you did nothing to cause it!
i'd be happy

He said he didn't drop it or damage it, i'm sure it's just a defect, it happens. Send it in.

What drop?


Well, its still under warranty...But still, its nothing to be happy about. Its like being shot and surviving: sure, be happy you're alive, but you DID get shot........

I guess I'll just Fedex it to them. Do I have to pay shipping both ways? Shipping from the Dominican Republic to California won't be too cheap...O god this sucks.

i would b*tch at them until they agreed to pay for s&h, it works most of the time.

Dont send it in. Turn the contrast down. lol. that should work fine.

just rma it.

Why are you even posting this? Is it not obvious to just RMA it. It has a warrantee, don't toake no for an answer.

definatly faulty-have come accross alot of ipods which have a sraight horizontal line in the centre of the screen. RMA it.

agreed^

http://depot.info.apple.com/ipod. You MUST setup a dispatch before hand... you cannot just ship it in and expect to get one back, w/o a dispatch. Also... LCD issues are a touchy issue with apple, dont be suprised if they do not repair, and cite User Inflicted Damage (even though you say that you didnt drop)

Ask for a 2G replacement

dL