Papa John's Employee Calls Woman 'Lady Chinky Eyes'

[Hum]

Papa John's has apologized after an employee typed a racial slur on a receipt to a customer Friday at one of its locations in New York City.

Minhee Cho posted an image of the receipt on Twitter, which called her "lady chinky eyes."

"Hey @ PapaJohns just FYI my name isn't 'lady chinky eyes,'" Cho tweeted.

The image went viral, and many tweeted complaints to Papa John's, such as "Your employees are your brand."

Papa John's replied to many complaints via Twitter, noting that the employee was being fired.

"We are very upset by recent receipt issue in New York & sincerely apologize to our customer. Franchise employee involved is being terminated," Papa John's tweeted.

This isn't the first time a restaurant has come under fire over employees using racial or ethnic slurs on receipts.

Last month, a cashier at a Chick-fil-A restaurant in Irvine, Calif., was fired after allegedly mocking Asian-American customers, ABC News Los Angeles station KABC-TV reported.

The cashier reportedly used "Ching" and "Chong" in the customer identification line on the receipts.

Photos of those receipts have also gone viral online.

In a written statement, a representative for the fast-food chain told KABC that "the individual clearly violated our operating standards."

"The matter was addressed and discussed immediately with the guests on the spot; and a confirmation was provided that the employee was immediately dismissed for the individual behavior," the statement said.

source

[M_Lyons10]

Wow. How stupid can you get? Unreal.

[Dick Montage]

Firing after the event is useless. They need more stringent hiring policies.

[Hum]

A trivial insult -- I would have just ignored it.

[giantpotato]

Firing after the event is useless. They need more stringent hiring policies.

I somehow doubt someone looking for a job is going to answer "Are you racist?" truthfully during an interview.

[Ently]

I wonder if they will sue for "emotional damage" or "mental anguish"?

[still1]

Why such Racism??? why cant people just not do this.

[Hum]

^ I really doubt the guy was trying to be racist -- I think it was just a quick way of identifying the customer, so that the right person got their pizza.

I've seen other times where some simple description was used.

They should just ask for a name, but don't always.

[shockz]

We went camping one time and there was a bdubs near the campground. We walked over to order take out and the name on the receipt was "Drunk as ****". Not racist or insulting, actually funny... but considering I'm sure these get stored somewhere for managers to browse through, cashiers should be a tad smarter.

[Dashel]

I hope that was delivery and she wasn't driving. ;)

[4CxbqFxVnstmA Veteran]

A trivial insult -- I would have just ignored it.

That would be the racist thing to do. So much racism flourishes because good men do nothing.

[PsYcHoKiLLa]

This and many more receipt fails :

http://www.break.com/pictures/the-papa-johns-receipt-2285138

[Sir Topham Hatt]

[Hum]

That would be the racist thing to do. So much racism flourishes because good men do nothing.

^ A person sure of themselves isn't bothered by every slight done to them. ;)

Overreacting only invites more of the same.

[still1]

^ I really doubt the guy was trying to be racist -- I think it was just a quick way of identifying the customer, so that the right person got their pizza.

I've seen other times where some simple description was used.

They should just ask for a name, but don't always.

Maybe you are right, but these things can offend people. At least he should be knowing that.

[ILikeTobacco]

^ A person sure of themselves isn't bothered by every slight done to them. ;)

Overreacting only invites more of the same.

Especially the attention seekers.

[Hum]

Maybe you are right, but these things can offend people. At least he should be knowing that.

^ I agree with you.

The employee should have apologized, said that he meant no harm.

And maybe give the lady a free pizza, next time. :)

[vip]

I retweeted her, after she tweeted that :)

[4CxbqFxVnstmA Veteran]

^ A person sure of themselves isn't bothered by every slight done to them. ;)

Overreacting only invites more of the same.

Would you not be offended if someone serving you called you something stigmatizing?

[Charisma Veteran]

A trivial insult -- I would have just ignored it.

Are you asking people to act like adults and not whiny children? In this day and age? Surely you jest.

Would you not be offended if someone serving you called you something stigmatizing?

As long as I got my pizza, and correctly? No, not really. I don't care what people think and am pretty good-humoured (Y) I could just see someone writing "lady big a$$" on my receipt. I'd laugh!

[Hum]

Would you not be offended if someone serving you called you something stigmatizing?

No.

I am more spiritually advanced. :happy:

[Dick Montage]

I somehow doubt someone looking for a job is going to answer "Are you racist?" truthfully during an interview.

No **** sherlock. But you can judge whether someone is likely to act offensively.

I've seen other times where some simple description was used.

True, but when I worked in a bar and didn't catch a name for the table, I'd write "white shirt, blue jeans", not mock their physical appearance!

[4CxbqFxVnstmA Veteran]

As long as I got my pizza, and correctly? No, not really. I don't care what people think and am pretty good-humoured (Y) I could just see someone writing "lady big a$$" on my receipt. I'd laugh!

Well, I guess that is good for you because it protects you from the stigmas of others. But a lot of people would probably be very offended. I know it someone made me feel stigmatized I'd not shop there again. And I'd complain, just as that lady did.

What are all your stigmas? Can we here use them as ways to talk to you and about you? I just don't think anyone would like that. And we all have stigmas.

No.

I am more spiritually advanced. :happy:

Sorry, but I don't believe you. :/

[giantpotato]

^ I really doubt the guy was trying to be racist -- I think it was just a quick way of identifying the customer, so that the right person got their pizza.

I've seen other times where some simple description was used.

They should just ask for a name, but don't always.

I'm not sure if you're aware, but chink is an ethnic slur. This is not a 'simple description'. 'Asian lady' would suffice for a simple description. This is the equivalent of writing 'n*gger boy' on a black guy's receipt.

[Charisma Veteran]

Well, I guess that is good for you because it protects you from the stigmas of others. But a lot of people would probably be very offended. I know it someone made me feel stigmatized I'd not shop there again. And I'd complain, just as that lady did.

What are all your stigmas? Can we here use them as ways to talk to you and about you? I just don't think anyone would like that. And we all have stigmas.

Look, I'm not saying they were right for this, I just think firing the guy was a little over the top. The girl didn't even seem that upset, she just tweeted about it, it was others 'getting offended on her behalf' that caused any problems (which is another pet peeve of mine, people wanting to feel important so they go on some moral crusade about something that didn't even bother the 'victim' very much). If I were her and was offended enough, I'd just not order from there again. Maybe give the employee a scathing remark in return or something. But you just can't expect the world to always be exactly the way you want it to be, in your perfect little bubble. Living here requires a bit of a thick skin and the ability to not let little insignificant things get to you. It's not important in the big picture anyway, is it? Does one person, even if they are actually really racist, matter to your overall happiness? Are they important to you? It's not like he did anything to physically harm her or put her in danger, it was just a comment, and it was just an identifier on a receipt. Such a small thing to get worked up about.

I don't know, I always end up in these arguments, but people never change, I give up.