Jump to content


Virgin Media to double the speed of customer broadband

uk virgin media bigger tubes

  • Please log in to reply
51 replies to this topic

#1 +Frank B.

Frank B.

    Member N° 1,302

  • 25,428 posts
  • Joined: 18-September 01
  • Location: Frankfurt, DE
  • OS: OS X 10.10
  • Phone: Galaxy S6

Posted 11 January 2012 - 09:42

Virgin Media to double the speed of customer broadband

Virgin Media will double the speed of its broadband service for over four million of its customers, the company has said.

The upgrade, which begins in February, will also see the service's top speed increase from 100Mbps to 120Mbps.

The full roll-out is expected to be complete by mid-2013 at a cost to the company of £110m.

The Prime Minister, David Cameron, said the investment would be a "great boost" to the UK.

"I welcome this announcement from Virgin Media," Mr Cameron said in a statement.

"It will provide a great boost for the economy and change the way many households, consumers and businesses use the internet."

"Rolling out superfast broadband across the country is a critical part of our plan to upgrade the UK's infrastructure and build a new and smarter economy."

The government has set targets to improve the UK's broadband speeds considerably in the next three years.

Culture secretary Jeremy Hunt said: "Faster broadband speeds are great for customers and great for business, which is why our policy is to deliver superfast broadband to 90% of the country by 2015.

"Virgin Media's plans to double broadband speeds are really exciting and we applaud their ambition."

Last year BT announced it was investing £2.5bn to make fibre broadband available to two-thirds of UK premises by the end of 2015.

It promised significant improvements to most homes, while even faster broadband - around 300Mbps - will become available in certain "superfast" areas.

Free of charge

Virgin Media's upgrade will mean customers currently signed up for 10Mbps will be boosted to 20Mbps, while users on 20Mbps and 30Mbps packages will both be upped to 60Mbps.

Those on 50Mbps will be increased to 100Mbps. Customers already on the top 100Mbps tariff will be raised to 120Mbps - the fastest speed Virgin Media is currently able to provide.

The company said bandwidth usage limits will also be doubled to accommodate the increased speed.

Most customers will not notice the upgrades taking place, nor will any have to pay for the changes to take place, a spokesman said.

However, some users with old modems and other similar hardware will receive new up-to-date equipment free of charge.

Fernando Elizalde, a principal analyst from Gartner who specialises in consumer broadband, said he believed Virgin Media's investment in expanding its broadband capability was sound.

"In the last year and a half, multiple connections in the home and online video have caught up so much that it justifies having this high amount of bandwidth," he told the BBC.

"But there is still the question about rural areas. Virgin still cover mostly urban areas - they don't reach as many people in rural areas as BT and other telecoms providers."

According to Ookla, a company which uses monitors broadband speed tests across the world, the UK ranks around 35th globally when ranked by broadband consumer download speed - an average of 11.65Mbps.

Virgin Media say that when the roll-out is complete, that average could rise to around 16.46Mbps.

Based on Ookla's research, which gathers data from millions of speed tests, the increase would rank UK the 19th-fastest globally when compared to today's standards.

'Competitive advantage'

The BBC's media correspondent Torin Douglas said the service improvement will come at an opportune time as more bandwidth-heavy services like Lovefilm and Netflix, which launched this week in the UK, begin to start attracting larger numbers.

"It means their subscribers can get their television, movies and songs even more quickly than they could before, which is obviously good news," he said.

"But Virgin still hasn't managed to convince the majority of consumers that their system is better than broadband that comes down the telephone line."

"Until they do, they won't be able to establish a real competitive advantage."

Virgin Media's chief executive Neil Berkett said: "The internet has become an integral part of our social, work and family lives, so we think our customers are going to love this."

"As people are increasingly doing more online, and getting connected to the internet with lots of different devices, having a fast, reliable broadband service should not be a luxury."

"We want to make sure that consumers have access to the best value broadband service and that means a superfast connection."

Source: BBC News

#2 Vice



  • 15,877 posts
  • Joined: 03-September 04

Posted 11 January 2012 - 09:44

I'm on 100Mb with Virgin Media and I get like 98Mb/ps so I'm quite happy. 120Mb is nice of course, I wonder if the upload will increase too. It's 10Mb right now I'd expect it to be 12Mb after this upgrade.

#3 johnporter29


    a = 1; b = 2; a + b = c

  • 765 posts
  • Joined: 20-November 04
  • Location: Rotherham, UK
  • OS: Windows 8.1 Pro x64
  • Phone: Samsung Galaxy S4

Posted 11 January 2012 - 09:48

As a long time customer of Virgin Media since it was known as Yorkshire Cable, this is excellent news!

#4 the better twin

the better twin

    Neowinian Senior

  • 1,729 posts
  • Joined: 26-January 10
  • OS: Win 8
  • Phone: Nokia Lumia

Posted 11 January 2012 - 09:50

Awesome. My 20 is getting a bit slow what with 2 xboxes, 4 computers, 3 smartphones on all the time.
Do virgin have a rollout page again like they did with the upload improvements?

#5 monkey13



  • 1,481 posts
  • Joined: 05-October 03

Posted 11 January 2012 - 09:53

Yay more free speed. It is staring next month and will take 18 months to complete.

No roll-out page yet. Says they will contact you as and when it is coming to your area.


#6 Daedroth



  • 1,189 posts
  • Joined: 15-June 11
  • Location: UK

Posted 11 January 2012 - 10:00

I'm looking forward to this!

#7 Intersect


    Neowinian Senior

  • 3,269 posts
  • Joined: 02-August 03
  • Location: Earth

Posted 11 January 2012 - 10:05

still waiting for the upload speed to be upgraded :( .
so yet again the customers in the staverton area will be the last to get the good stuff.

and no news on what happens to the customers who are on the 50mb package down load limits,
will this remain unchanged for both the current 50 and 100mb users?

#8 StealMySoda



  • 1,411 posts
  • Joined: 13-August 06
  • Location: Merseyside, UK

Posted 11 January 2012 - 10:07

still waiting for the upload speed to be upgraded :( .
so yet again the customers in the staverton area will be the last to get the good stuff.

and no news on what happens to the customers who are on the 50mb package down load limits,
will this remain unchanged for both the current 50 and 100mb users?

At least it's available to you. I'm still stuck on their ADSL package.

#9 AdamLC



  • 461 posts
  • Joined: 19-August 04
  • Location: Leicester, UK

Posted 11 January 2012 - 10:07

Im on 50 meg! This is awesome news :D

#10 Dan~


    Neowinian Senior

  • 2,691 posts
  • Joined: 21-May 03

Posted 11 January 2012 - 10:14

£10 bet, Southampton/Locks Heath exchange is last! :(

#11 +FiB3R


    "the sun is definitely rising on a new dawn!"

  • 7,840 posts
  • Joined: 06-November 02
  • Location: SE London
  • OS: Windows 8.1 Enterprise
  • Phone: Lumia 930

Posted 11 January 2012 - 10:20

Glad I didn't pay for 100Mb, the extra 20Mb/s isn't really any use to me. :woot:

£10 bet, Southampton/Locks Heath exchange is last! :(

I will take that bet. :)

seriously. shake on it? (Y)

#12 torrentthief


    Neowinian Senior

  • 3,984 posts
  • Joined: 18-November 06

Posted 11 January 2012 - 10:22

incredible news! I'm on 20mb at the moment, could be on 30mb but that requires spending a £30 fee to get an updated router/modem which i can't afford atm. Hopefully this will mean i'll get the faster speed and a new modem/router without any extra fees.

Virgin had to do something as you can get bt infinity for £25 and that is around 37mb, virgin is around £25 for 30mb.

I hope they increase the bandwidth caps before they throttle us.

#13 +Elliot B.

Elliot B.

    Member since 2001

  • 20,786 posts
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 10
  • Phone: Samsung Galaxy S5

Posted 11 January 2012 - 10:23

I miss living in a fibre optic area :(

#14 monkey13



  • 1,481 posts
  • Joined: 05-October 03

Posted 11 January 2012 - 10:29

I miss living in a fibre optic area :(

That has just jogged my memory. I remember when BT infinity was launched and they referred to it as "Britain's first high speed fibre optic network" for a few days. Until someone must have pointed out that cable had been around for about 12 years.

#15 MarkusDarkus


    Neowinian Senior

  • 2,518 posts
  • Joined: 11-October 04
  • Location: Birmingham, England

Posted 11 January 2012 - 10:29

What about upload? Is there anything that can beat ~10meg upload for £21 per month on BT Infinity. I'm moving soon to an area that can get Virgin and would consider anything that can beat that.