1424 replies to this topic 10 votes

[.Neo]

RadishTM, on 25 May 2012 - 15:10, said:

Fair point, tho I guess it's a moral thing for me using someone else's in-warranty details for replacing your own hardware.

Can't say my conscience kicks in when it involves Apple, the only one-year warrantee they offer, AppleCare pricing and especially not considering the outrageous repair costs they demand of their well paying customers… Sorry, I just don't feel any guilt whatsoever for having done this.

If Apple followed EU guidelines and offer a standard two-year warrantee like most companies do around here we wouldn't even have this conversation.

PS Note that I did it with my friend's permission, it's not like I copied his serial number without him knowing. That would be a pretty ****ty thing to do.

[Damian]

Here's something interesting. New prompt when using screen sharing with another user already logged into the machine you're trying to use. Multi-user confirmation.


707

[Lunfai]

Damian, on 25 May 2012 - 20:48, said:

|snipped|

Whilst looking at the above image: icn_desktop.png in Share Screening.app. Created and Modified on: Saturday, 5 May 2012 06:38



Also here's some hidpi icons:

[Scorbing]

[bbfc_uk]

^ Nice video. But that guy's voice is rather annoying at times!

[Glassed Silver]

To add to the Apple warranty discussion.
I once had a question regarding my iPhone's iMovie app and got bored of Apple so I tried calling Apple support.
They wanted my serial number, discovered I'm out of phone support and they guy was cool enough to ask whether I could just give him another serial number that's still covered with phone support to transfer the issue over to the other device.
It was kind of cool haha

IMHO Apple support is quite awesome, and apart from 90-days only phone support, you can email longer and the 1 year warranty is void in the EU.
You can insist on 2 years and be done with it.

Glassed Silver:ios

[Miuku.]

Hooray for EU and mandated warranties

[neo1988]

Glassed Silver, on 29 May 2012 - 13:29, said:

1 year warranty is void in the EU.
You can insist on 2 years and be done with it.

Not true. EU only mandates "Gewährleistung" of the store that sells the products, not the producer. "Garantie" offered by the producer - in this case Apple - is completely voluntary. Apple and others could just as easily offer no Garantie at all.

[Miuku.]

neo1988, on 29 May 2012 - 13:43, said:

Not true. EU only mandates "Gewährleistung" of the store that sells the products, not the producer. "Garantie" offered by the producer - in this case Apple - is completely voluntary. Apple and others could just as easily offer no Garantie at all.

"Apple has quietly updated their warranty coverage in the European Union, extending it to two years as required by EU law."

http://www.theregist...ds_eu_warranty/

Have a nice day.

[neo1988]

MiukuMac, on 29 May 2012 - 13:46, said:

"Apple has quietly updated their warranty coverage in the European Union, extending it to two years as required by EU law."

http://www.theregist...ds_eu_warranty/

Have a nice day.

The page you are referring to has a link to an Apple page that explains exactly what I said:

Claim period EU consumer law: 2 years (minimum) from date of delivery
Apple One Year limited warranty: 1 year from date of purchase

[Miuku.]

What part of it do you not understand. Are we running into some sort of linguistic barrier here?

They are required by the law to provide 2 years of warranty. You don't have to send it to the company you bought it from, Apple has to service it if you RMA it directly to them.

Let's quote EXACTLY what you said:

neo1988, on 29 May 2012 - 13:43, said:

Not true. EU only mandates "Gewährleistung" of the store that sells the products, not the producer. "Garantie" offered by the producer - in this case Apple - is completely voluntary. Apple and others could just as easily offer no Garantie at all.

Which is completely bogus. Apple is required by the law to provide _2_ years of warranty. Period.

They were sued because they didn't previously provide it. Now they have to because of the law. Comprendez?

[Glassed Silver]

neo1988, on 29 May 2012 - 14:18, said:

The page you are referring to has a link to an Apple page that explains exactly what I said:

Claim period EU consumer law: 2 years (minimum) from date of delivery
Apple One Year limited warranty: 1 year from date of purchase

What the?
Apple can say they provide 2 days of warranty and it'd be illegal and you could force them by law.

Doesn't matter the slightest what they say unless they promise more than required by EU law/national law.

Glassed Silver:ios

[.Neo]

Glassed Silver, on 29 May 2012 - 13:29, said:

IMHO Apple support is quite awesome, and apart from 90-days only phone support, you can email longer and the 1 year warranty is void in the EU.
You can insist on 2 years and be done with it.

The two year thing is sort of a guideline which still has to be incorporated into local regulations. In the case of the Netherlands it's all a bit vague since the law here states that as a consumer have to show that the fault doesn't lie with you, something that isn't always easy. It's also something Apple exploits.

[PyX]

What I do from now on is I collect enough money to buy something cash, but I pay it with my credit card and reimburse it right away. I have a card with the best advantage ever : everything I pay with it has +1 year of warranty

[Wickedkitten]

Glassed Silver, on 29 May 2012 - 13:29, said:

To add to the Apple warranty discussion.
I once had a question regarding my iPhone's iMovie app and got bored of Apple so I tried calling Apple support.
They wanted my serial number, discovered I'm out of phone support and they guy was cool enough to ask whether I could just give him another serial number that's still covered with phone support to transfer the issue over to the other device.
It was kind of cool haha

IMHO Apple support is quite awesome, and apart from 90-days only phone support, you can email longer and the 1 year warranty is void in the EU.
You can insist on 2 years and be done with it.

Glassed Silver:ios

The good thing about being in the UK is that you get above and beyond the EU directive and are covered for either 5 or 6 years