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For any customers calling you regarding IncrediMail Crashes in the last day


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I just got a call from a customer who uses incredimail (yes I know). It would receive the same email over and over, each time the application would crash with a Microsoft_CRT Error. Apparently this is on incredimail's end.

They have said

For any users with either Multiple (repeating) messages, or a Runtime Crash during Send/Receive:

I apologize for the inconvenience, and assure you we are working hard to correct this.

We are currently investigating the cause, and will inform you know as soon as we have a solution.

http://forums.incredimail.com/viewtopic.php?f=12&t=10711

I'm now sure how they can fix it unless this application is connecting to Incredimail's server which would explain why this issue just started happening out of the blue.

Just thought I would let everyone know in case some of you do tech support for your customers and they call you with this issue.

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