Jump to content



Photo

Ask the Hotmail team anything [and we'll reply via video]

hotmail

  • This topic is locked This topic is locked
137 replies to this topic

#1 GalileoMS

GalileoMS

    Neowinian

  • 34 posts
  • Joined: 21-February 12
  • Location: Redmond, WA
  • OS: Win8
  • Phone: WP7

Posted 21 March 2012 - 23:09

Hey all, this is Galileo and Nic from the Hotmail team. We’re big fans of the Neowin community and love all the insight and support you offer each other. Over the last few months we’ve seen a bunch of conversation around Hotmail and even chatted with some of you in the forums. We’ve tried to field as many of these great questions as possible, but sometimes time isn't on our side. So we decided to open up a thread so that you guys could ask us basically anything*. Ah yes, the infamous Microsoft asterisk. What’s the catch? We won’t be able to talk about future plans for the product and we can’t promise we’ll get to every single question, but we’ll do our best. Oh, and you’ll have to suffer through seeing our ugly mugs on screen since we’ll be replying via video.

So bring us your questions, comments, complaints and compliments (we appreciate <3 as much as the next guy). This thread will be open for a few days and we’ll be recording the video response next week.

Cheers!
Galileo and Nic


#2 Vice

Vice

    Bye!

  • 15,877 posts
  • Joined: 03-September 04

Posted 21 March 2012 - 23:11

What do you consider some of the defining features of Hotmail that set you apart from your competitors such as Gmail?

#3 Glassed Silver

Glassed Silver

    ☆♡Neowin's portion of Crazy♡☆

  • 10,729 posts
  • Joined: 10-June 04
  • Location: MY CATFORT in Kassel, Germany
  • OS: OS X ML; W7; Elementary; Android 4
  • Phone: iPhone 5 64GB Black (6.0.2)

Posted 21 March 2012 - 23:13

Incredibly cool idea! Let me think about a couple of questions! :)

Glassed Silver:mac

#4 gregalto

gregalto

    Neowinian

  • 186 posts
  • Joined: 05-July 11

Posted 21 March 2012 - 23:15

Oh this is cool!

OK

1) I havent used hotmail in years, but still have an old account...why should i switch back now?
2) I have several spam email address that I use at hotmail to register for forums, newsletters etc, how is this related to graymail?

Also, is this a one time shot?

#5 Glassed Silver

Glassed Silver

    ☆♡Neowin's portion of Crazy♡☆

  • 10,729 posts
  • Joined: 10-June 04
  • Location: MY CATFORT in Kassel, Germany
  • OS: OS X ML; W7; Elementary; Android 4
  • Phone: iPhone 5 64GB Black (6.0.2)

Posted 21 March 2012 - 23:16

Ah I got one now:

How do you consider to tackle data integrity?
Many mail providers sometimes lose customers' mails (not often of cause) most notably through hardware issues.

What does your back up strategy look like and how do you tackle bitrot?
(May pass this question on to other MS teams like Azure)

Glassed Silver:mac

#6 +scumdogmillionaire

scumdogmillionaire

    Neowinian Senior

  • 2,661 posts
  • Joined: 23-October 01
  • Location: Denver, CO
  • OS: Windows 8.1 Pro/Windows 8.1 RT
  • Phone: Nokia Lumia 920

Posted 21 March 2012 - 23:20

Are you on the dev team? Marketing? What do you do so I know what kind of questions to ask!

#7 sila

sila

    Neowinian

  • 49 posts
  • Joined: 26-February 12

Posted 21 March 2012 - 23:21

Hotmail is understandably one of the biggest targets for spam.

For example, I recently set up a new hotmail address and within 24hours, without even giving the address out, I'd received over a hundred blatant spam emails into my inbox.

My question is what tangible efforts are you making about advancing spam filtering?

Over a hundred unsolicited emails in 24hours of being open, and only a further 4 emails had been actually caught. Unacceptable and I did not continue using that account. Are you doing anything about it?

#8 +Xinok

Xinok

    Resident Reresident

  • 3,501 posts
  • Joined: 28-May 04
  • Location: Shikaka
  • OS: Windows 7 x64
  • Phone: Galaxy S3

Posted 21 March 2012 - 23:27

Google has taken a lot of criticism over the years regarding user privacy, most recently how they've reduced everything to a single policy. I'm not sure how to phrase the question, but could you comment on that? How do you guys (or Microsoft in general) regard user privacy? What assurances do we have for the future?

#9 OP GalileoMS

GalileoMS

    Neowinian

  • 34 posts
  • Joined: 21-February 12
  • Location: Redmond, WA
  • OS: Win8
  • Phone: WP7

Posted 21 March 2012 - 23:31

Are you on the dev team? Marketing? What do you do so I know what kind of questions to ask!


We can cover both, as long as it's something we can publicly answer of course.

#10 Detection

Detection

    Detecting stuff...

  • 8,369 posts
  • Joined: 30-October 10
  • Location: UK
  • OS: 7 SP1 x64

Posted 21 March 2012 - 23:33

Will you be improving the 2 Step Verification process to actually 'prevent' unauthorised access like Gmail offers by use of a code sent to a Phone or Mobile app that is required to be entered Before anyone can log in?

Authorised applications and sites is a great security measure with Gmail

Apologies if I have missed something somewhere, but as it stands, it appears the security currently offered only gives the account holder more ability to reset passwords and regain access After the attack, which is not great if you have sensitive emails stored with other account details etc

#11 Anthonyd

Anthonyd

    Neowinian

  • 1,216 posts
  • Joined: 07-May 06

Posted 21 March 2012 - 23:40

Is there some easter eggs inside hotmail? (if so, don't tell us which one ofc!)

#12 vincent

vincent

    Neowinian Senior

  • 21,227 posts
  • Joined: 19-May 03
  • Location: W. Richland, WA

Posted 21 March 2012 - 23:41

Why doesn't the Hotmail app for Android 4.0 not work? It displays your account with a red triangle, then afterwards when you try to open it again, it tries to do so then closes, an uninstall and re install doesn't work.

#13 xeleraph

xeleraph

    Neowinian

  • 262 posts
  • Joined: 02-January 12

Posted 21 March 2012 - 23:43

Will you guys ever make an Android app that works as elegantly as Gmail? I'm not sure what can or cannot be done on your end, but on the Gmail app I can see ALL my emails (not just last 7 days), and the UI is cleaner and more polished.

#14 still1

still1

    Neowinian Senior

  • 6,990 posts
  • Joined: 30-September 09
  • Location: United States

Posted 21 March 2012 - 23:45

new,reply,reply all,forward etc options are not placed at a location where people can easily access or is confusing for a first time user...
Any plans on improving the ease of use in hotmail?

#15 Auroka

Auroka

    Neowinian

  • 413 posts
  • Joined: 17-August 10
  • OS: Windows 8

Posted 21 March 2012 - 23:58

- Why can't Windows Phone 7 flag hotmail e-mails?
- Why does hotmail's UI look so dated?