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You asked and the Hotmail Team responded. Here's the video!


38 replies to this topic * * * * * 3 votes

#1 GalileoMS

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Posted 07 April 2012 - 00:44

As you all might recall, we reached out to Neowin members and opened our proverbial doors to your thoughts, questions, and suggestions for all things Hotmail. We had over 130 responses on the original thread and, when breaking those down, we had almost 200 questions. Thank you so much for all the enthusiasm!

When looking at your questions, we identified 22 major common topics and we answered according to these topics. Given that the whole video is a whopping 90 minutes, we broke it down into the common topics and you'll find the links below. As a reminder, we can't answer questions about future product features. However, feature suggestions - and bugs - have been relayed to our engineers.

We look forward to doing this again with you guys because the turn out and level of questions were really, really great. If you still have questions, comments, concerns, feel free to reach out to me, Galileo, here or on our Twitter handle at-TeamHotmail.

Thanks again!
Galileo and Nic

http://www.youtube.c...mzhJEfk#t=0m00s – Overview and Introdcutions
http://www.youtube.c...mzhJEfk#t=1m19s – Hotmail vs Others
http://www.youtube.c...mzhJEfk#t=5m32s – Why come back to Hotmail?
http://www.youtube.c...zhJEfk#t=10m09s – Account management
http://www.youtube.c...zhJEfk#t=10m29s – Data Retention
http://www.youtube.c...zhJEfk#t=12m12s – Backup
http://www.youtube.c...zhJEfk#t=13m23s – Managing multiple accounts
http://www.youtube.c...zhJEfk#t=16m28s – Telephone support
http://www.youtube.c...zhJEfk#t=17m39s – Hotmail UI and UX
http://www.youtube.c...zhJEfk#t=19m45s – Ads
http://www.youtube.c...zhJEfk#t=20m52s – Two-factor authentication
http://www.youtube.c...zhJEfk#t=21m42s – Account proofs
http://www.youtube.c...zhJEfk#t=23m11s – One-time use codes
http://www.youtube.c...zhJEfk#t=24m24s – Banning common passwords
http://www.youtube.c...zhJEfk#t=25m12s – Aliases
http://www.youtube.c...zhJEfk#t=28m54s – Spam
http://www.youtube.c...zhJEfk#t=34m11s – Safe senders
http://www.youtube.c...zhJEfk#t=35m44s – Android
http://www.youtube.c...zhJEfk#t=37m36s – Android App
http://www.youtube.c...zhJEfk#t=38m48s – Aliases on android
http://www.youtube.c...zhJEfk#t=39m50s – SkyDrive
http://www.youtube.c...zhJEfk#t=40m34s – Attachments
http://www.youtube.c...zhJEfk#t=43m29s – Hotmail Domain
http://www.youtube.c...zhJEfk#t=44m12s – International Hotmail Domains
http://www.youtube.c...zhJEfk#t=44m31s – Custom Domains
http://www.youtube.c...zhJEfk#t=47m08s – Malware
http://www.youtube.c...zhJEfk#t=49m28s – Calendar
http://www.youtube.c...zhJEfk#t=51m05s – Syncing Tasks & Searching Calendar
http://www.youtube.c...zhJEfk#t=51m46s – Managing Contacts
http://www.youtube.c...zhJEfk#t=53m50s – Social Network Connections
http://www.youtube.c...zhJEfk#t=54m35s – Importing Contacts
http://www.youtube.c...zhJEfk#t=55m41s – Searching Contacts
http://www.youtube.c...zhJEfk#t=56m14s – Contact Groups
http://www.youtube.c...zhJEfk#t=57m51s – SMTP Support
http://www.youtube.c...zhJEfk#t=58m51s – OSX and IMAP
http://www.youtube.c...JEfk#t=1h03m51s – Exchange ActiveSync (EAS)
http://www.youtube.c...JEfk#t=1h09m26s – Archiving
http://www.youtube.c...JEfk#t=1h11m17s – Custom fonts for plain text emails
http://www.youtube.c...JEfk#t=1h11m35s – Mark as Read with Sweep
http://www.youtube.c...JEfk#t=1h12m09s – Developer Sandbox
http://www.youtube.c...JEfk#t=1h12m20s – RSS Reader
http://www.youtube.c...JEfk#t=1h12m31s – Read Receipt Requests
http://www.youtube.c...JEfk#t=1h13m23s – Quick Replies
http://www.youtube.c...JEfk#t=1h13m51s – PDF Viewer
http://www.youtube.c...JEfk#t=1h14m16s – iGoogle Equivalent
http://www.youtube.c...JEfk#t=1h15m49s – Notifications
http://www.youtube.c...JEfk#t=1h17m23s – Privacy Policy
http://www.youtube.c...JEfk#t=1h17m59s – SkyDrive Uploads
http://www.youtube.c...JEfk#t=1h18m41s – Search
http://www.youtube.c...JEfk#t=1h20m10s – Easter Eggs
http://www.youtube.c...JEfk#t=1h21m06s – Hotmail Usage
http://www.youtube.c...JEfk#t=1h21m53s – Marketing Plans


#2 Jan

    Potato!

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Posted 07 April 2012 - 00:46

Thanks :)

#3 gregalto

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Posted 07 April 2012 - 01:14

a 90 minute video, holy cow...tahnks guys!

#4 szo

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Posted 07 April 2012 - 01:16

Looks like IMAP is never coming from the way they explain it..

#5 ozgeek

    Neowinian UNSTOPPABLE

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Posted 07 April 2012 - 02:02

No captions? very good :/

#6 +remixedcat

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Posted 07 April 2012 - 02:02

Thank you! It does work with the folder in the android app but it's kinda messy but it works anyways. I am so glad they took the time to do this! Excellent work!

#7 Matthew_Thepc

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Posted 07 April 2012 - 02:11

Thanks ;D

#8 vetAndrew Lyle

    Don't Panic!

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Posted 07 April 2012 - 02:17

Wow you sure did your homework on that. Sad to see my question about images not up there :(

#9 brent3000

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Posted 07 April 2012 - 02:32

awww my question didnt get answered :(

Lots of good details tho...

The domain thing is nice and i think ill have to look into that

#10 AR556

    Neowinian Wise One

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Posted 07 April 2012 - 03:13

They completely [u]do not get it when it comes to two factor authentication! It's great that they have all this after-the-fact stuff to warn you, but if they gave you true 2 factor authentication (SMS code to phone during sign in) you probably wouldn't need the other crap. They might as well have said "Sorry Bro, too much trouble to actually address the problem.".

#11 Auroka

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Posted 07 April 2012 - 04:27

Finally just finished watching it. Awesome job!
Although unfortunate, at least I finally know there probably isn't going to be IMAP support.

I don't remember asking any questions about aliases, but thanks for the shout-out anyway! I hope I'm in the running for a free t-shirt! :rofl:

#12 +Brando212

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Posted 07 April 2012 - 04:39

shame that they won't be adding native IMAP support

oh well, I'll just continue to use mbox for mac to enable IMAP

#13 subcld

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Posted 07 April 2012 - 06:09

ok thank you going to watch it :)

#14 bdsams

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Posted 07 April 2012 - 15:56

Thanks guys, was a great watch!

#15 still1

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Posted 07 April 2012 - 16:02

watched it last night... thanks for the reply..