European carriers: Lumia phones are 'not good enough' to compete


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#16 +Majesticmerc

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Posted 17 April 2012 - 11:54

View Postpsionicinversion, on 17 April 2012 - 08:39, said:

If ppl aren't coming into a shop and ask about it why don't they show it to then, the attitude sucks on these carriers.

Why should they? For most people a "smartphone" is synonymous with Android or iOS, and the customer has a pretty good idea of what they want when they go into the phone store. Android manufacturers have the same problem with people that "want an iPhone". A salesperson that comes along and says "Hey, the Nokia Lumia will probably suit you better" will appear pushy and lose the sale, so what benefit is it to them to try and force WP7 on people who already know what they want?

I think that the carriers bring up valid points here. Windows Phone is barely advertised here in the UK (when compared to the iPhone and Android), and Microsoft being the minority share in the mobile space can't simply expect to switch to WP7 if they haven't heard of it. Nokia's marketing is OK, but to me the Lumia adverts advertise it as a feature phone rather than a smart phone. At the end of the day, Microsoft need to spend out the ass to market WP7, they're the minority here, and Android and iOS basically sell themselves because of their popularity. This isn't to say that WP is a bad OS, far from it, it's a great OS, but marketing is everything, and Microsoft isn't putting enough effort in over here in the EU.

It's worth remembering that here on Neowin, WP7 is well known, and as popular as iOS and Android, but this is a very pro-Microsoft site, and this is to be expected. In the real world, the number of WP7 phone owners in my circle of friends recently dropped from 2 down to 1 as one of them opted for a Galaxy Nexus. Nobody has heard of Windows Phone, and many of those that have are still butthurt about Windows Mobile.


#17 the better twin

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Posted 17 April 2012 - 11:55

View Postsanke1, on 17 April 2012 - 11:40, said:

Bunch of Windows fanboys in this thread. I recommended my uncle a Nokia Lumia 710. He is not happy with the phone for 3 unfixable reasons
1. Sound from speakers is not loud enough
2. He hates WP7.5 OS on it. He asked me the reason for things to be hidden in menus (Its a hit and miss with OS. Microsoft will not alter the fundamental design. So unfixable)
3. Battery life lasts him less than a day and after updating to latest version (I highly doubt it can be fixed in software update if original battery is of lower capacity to begin with)

The overall WP7 experience does not wow us like ICS or even iOS. Top that with lame fake advertising (the Indian chick ad) Nokia comes up with does not help anything.
Oh noes! Your uncle has a different opinion. Everyone else must be a fanboi.
Worst post I've seen in a while congrats.

#18 Ently

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Posted 17 April 2012 - 11:56

If Windows Phones had a better app store I think they would take a nice slice out of the Android/iOS pie easily. My last Windows Phone (which was about a year and a half ago) from what I remember had a very expensive app store. The same apps on Android and hell even iOS were cheaper than the WP Marketplace counter parts.

I'm not a developer but I also heard that developers have to pay to submit apps (80 dollars or something?) whereas iOS/Android you don't (I could be completely wrong on this so someone please correct me if I am).

I would say that's why Microsoft are struggling. Because as far as the phone was concerned it was brilliant, very fast and the interface was beautiful.

#19 GP007

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Posted 17 April 2012 - 12:05

View PostEntly, on 17 April 2012 - 11:56, said:

If Windows Phones had a better app store I think they would take a nice slice out of the Android/iOS pie easily. My last Windows Phone (which was about a year and a half ago) from what I remember had a very expensive app store. The same apps on Android and hell even iOS were cheaper than the WP Marketplace counter parts.

I'm not a developer but I also heard that developers have to pay to submit apps (80 dollars or something?) whereas iOS/Android you don't (I could be completely wrong on this so someone please correct me if I am).

I would say that's why Microsoft are struggling. Because as far as the phone was concerned it was brilliant, very fast and the interface was beautiful.

MS can't keep up with the flood of apps coming into the marketplace to pass certification, so no, I doubt that developer interest is a problem.

#20 AbandonedTrolley

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Posted 17 April 2012 - 12:06

View PostMajesticmerc, on 17 April 2012 - 11:54, said:

Why should they? For most people a "smartphone" is synonymous with Android or iOS, and the customer has a pretty good idea of what they want when they go into the phone store. Android manufacturers have the same problem with people that "want an iPhone". A salesperson that comes along and says "Hey, the Nokia Lumia will probably suit you better" will appear pushy and lose the sale, so what benefit is it to them to try and force WP7 on people who already know what they want?

I think that the carriers bring up valid points here. Windows Phone is barely advertised here in the UK (when compared to the iPhone and Android), and Microsoft being the minority share in the mobile space can't simply expect to switch to WP7 if they haven't heard of it. Nokia's marketing is OK, but to me the Lumia adverts advertise it as a feature phone rather than a smart phone. At the end of the day, Microsoft need to spend out the ass to market WP7, they're the minority here, and Android and iOS basically sell themselves because of their popularity. This isn't to say that WP is a bad OS, far from it, it's a great OS, but marketing is everything, and Microsoft isn't putting enough effort in over here in the EU.

It's worth remembering that here on Neowin, WP7 is well known, and as popular as iOS and Android, but this is a very pro-Microsoft site, and this is to be expected. In the real world, the number of WP7 phone owners in my circle of friends recently dropped from 2 down to 1 as one of them opted for a Galaxy Nexus. Nobody has heard of Windows Phone, and many of those that have are still butthurt about Windows Mobile.

Been saying this about the UK for months now, we have barely seen a WP launch in all honesty. They haven't broken this market at all. I have now seen 4 WPs out in the wild in the UK. That's pretty poor if you ask me and I don't see how one phone will make it any better when people already know what phones they are looking for in the first place. There really isn't anything spectacular that the Nokia brings to the table to put it above an iPhone or a top end Android phone. I'm not denying it's a good phone, but without the marketing here in the UK it's not going to sell.

#21 +sanke1

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Posted 17 April 2012 - 12:10

View Postthe better twin, on 17 April 2012 - 11:55, said:

Oh noes! Your uncle has a different opinion. Everyone else must be a fanboi.
Worst post I've seen in a while congrats.

Most people here are automatically assuming that EU carriers are thinking wrong. But since all carriers are having unanimous opinion of Nokia Lumia line, there has to be a common problem somewhere.
I just pointed out the possible areas of problem for Lumia line: Sub par Marketing, a year old hardware in terms of CPU and GPU, WP7 Os still not as friendly as it seems with app store apps consistently $1-2 costlier than android or iOS ones.

Thanks for pointing out that it was the worst post without even mentioning why. I am saddened by this attitude. After seeing my uncle dumping the new Lumia and using it as his 2nd emergency phone, I kinda started to loose some faith in Lumia.

#22 the better twin

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Posted 17 April 2012 - 12:23

View Postsanke1, on 17 April 2012 - 12:10, said:

Most people here are automatically assuming that EU carriers are thinking wrong. But since all carriers are having unanimous opinion of Nokia Lumia line, there has to be a common problem somewhere.
I just pointed out the possible areas of problem for Lumia line: Sub par Marketing, a year old hardware in terms of CPU and GPU, WP7 Os still not as friendly as it seems with app store apps consistently $1-2 costlier than android or iOS ones.

Thanks for pointing out that it was the worst post without even mentioning why. I am saddened by this attitude. After seeing my uncle dumping the new Lumia and using it as his 2nd emergency phone, I kinda started to loose some faith in Lumia.
It was the worst post because you posted your uncles opinion and then just dismissed the opinions of everyone else as fanboys.
In contrast to your uncle, everyone who has seen my Lumia 800 has been impressed. 4 people I know have gone out and got one themselves because they thought it was great and others are just waiting out their contracts to upgrade to a Nokia windows phone.

Nokia have kept it up to date with frequent updates and apps, mine lasts at least a day on one charge and wp7 is a joy to use.

I have seen quite a bit of marketing. Lumia displays in every store, ads at the cinema, ads on tv. Sure they could probably do more in terms of marketing, but Nokia's efforts have been above and beyond anything else any other manufacturer has brought to the table with WP7.
The cost of apps is a nuisance but they do weekly deals so if you dont want to spend much wait for these and im sure if wp becomes more popular the increased competition would lead to a fall in prices.

#23 +sanke1

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Posted 17 April 2012 - 12:31

View Postthe better twin, on 17 April 2012 - 12:23, said:

It was the worst post because you posted your uncles opinion and then just dismissed the opinions of everyone else as fanboys.
In contrast to your uncle, everyone who has seen my Lumia 800 has been impressed. 4 people I know have gone out and got one themselves because they thought it was great and others are just waiting out their contracts to upgrade to a Nokia windows phone.

Nokia have kept it up to date with frequent updates and apps, mine lasts at least a day on one charge and wp7 is a joy to use.

I have seen quite a bit of marketing. Lumia displays in every store, ads at the cinema, ads on tv. Sure they could probably do more in terms of marketing, but Nokia's efforts have been above and beyond anything else any other manufacturer has brought to the table with WP7.
The cost of apps is a nuisance but they do weekly deals so if you dont want to spend much wait for these and im sure if wp becomes more popular the increased competition would lead to a fall in prices.

Again the same problem. I am myself a fanboy of WP7. Because of that, I recommended it to my uncle in first place. It just leaves me wondering what could be wrong which leaves elder persons repulsed by it?

Are we so afraid to discuss what might be the acutal problem of these carriers who are openly dissing WP7 platform along with Lumia line?

Does that suddenly make sense to you or are you still annoyed because I called everyone including myself as fanboys?

#24 ichi

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Posted 17 April 2012 - 12:36

View Postpsionicinversion, on 17 April 2012 - 08:39, said:

cus we all know how android runs on single core devices.

Going by my Nexus S with a stock Android ROM I'd say that it runs perfectly fine.

#25 xeleraph

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Posted 17 April 2012 - 13:08

View Postsanke1, on 17 April 2012 - 12:31, said:

Again the same problem. I am myself a fanboy of WP7. Because of that, I recommended it to my uncle in first place. It just leaves me wondering what could be wrong which leaves elder persons repulsed by it?

Are we so afraid to discuss what might be the acutal problem of these carriers who are openly dissing WP7 platform along with Lumia line?

Does that suddenly make sense to you or are you still annoyed because I called everyone including myself as fanboys?

So your faith in Windows Phone is dependent on whether your uncle likes it? And if your uncle doesn't like it, it automatically means he's right about what he's saying?

If anything, you suddenly made even less sense than before. There are problems with WP that need fixing, but honestly, the complaints you listed are not among them.

#26 (Spork)

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Posted 17 April 2012 - 13:17

View PostDrossel, on 17 April 2012 - 09:53, said:

We also know how android runs on dual-core devices. Still like crap.


lol WUT ! my evo3d when i had it run great after i rooted it even better sorry if you have a phone that just plain sucks but dont lump all the phones together

#27 (Spork)

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Posted 17 April 2012 - 13:21

View Postsanke1, on 17 April 2012 - 11:40, said:

Bunch of Windows fanboys in this thread. I recommended my uncle a Nokia Lumia 710. He is not happy with the phone for 3 unfixable reasons
1. Sound from speakers is not loud enough
2. He hates WP7.5 OS on it. He asked me the reason for things to be hidden in menus (Its a hit and miss with OS. Microsoft will not alter the fundamental design. So unfixable)
3. Battery life lasts him less than a day and after updating to latest version (I highly doubt it can be fixed in software update if original battery is of lower capacity to begin with)

The overall WP7 experience does not wow us like ICS or even iOS. Top that with lame fake advertising (the Indian chick ad) Nokia comes up with does not help anything.


good god just how much battery life is needed i get a full days charge from my phones ... less than a day i LoL @ this

#28 Muhammad Farrukh

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Posted 17 April 2012 - 13:34

Quote

"IF THE LUMIA WITH THE SAME HARDWARE CAME WITH ANDROID IN IT AND NOT WINDOWS, IT WOULD BE MUCH EASIER TO SELL."


Well that just goes to show they know nothing about the optimization of Windows Phone and Android. They can't differentiate it.

Pfffttt

#29 CentralDogma

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Posted 17 April 2012 - 15:39

Microsoft faces a plethora of problems breaking into the mobile market.

They’ve come in late to the game with Windows Phone 7, when Android and iOS were already well established. So, now there are many potential buyers that have gotten used to those competitors and have bought into their respective digital market places. Those customers will be very hard, if not impossible, for Microsoft to court over to Windows Phone.

What’s worse, there was more than a year before there was a flagship product (the Lumia). Now that it’s out so late in the Windows Phone 7 cycle, those in the know will be waiting for Windows Phone 8. Something Microsoft has not guaranteed to run on the Lumia.

What can Microsoft do?

Windows Phone 8 having compatibility with Windows 8 is a start, leveraging Window’s market share to Windows Phone’s advantage.

They’re going to have to through a lot of money at the problem. Every phone is subsidized now a days, you have a wide select of free or near free phones. But no one is subsidizing the real money hog: plans. Dropping the data plan to $10 or $5 from the $30 most charge would be huge and help them pick up the shrinking segment of the population not on smartphones.

If they want to pick up people already invested in Android or iOS, and like I said this is something they probably shouldn’t even bother with, they’re going to have to find some way to refund peoples investment in those other market place. If someone has invested $100 in the App Store, you’re unlikely to get them to switch to Windows Phone, but if you offer them $100 towards the Windows Phone Marketplace, it makes a better proposition.

And, as always, Kinect level advertising wouldn’t hurt.

#30 +Vice

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Posted 17 April 2012 - 15:43

If the phone had Android I'd recommend it to people and I'd buy one myself. But with Windows Phone I'm not interested in it in the slightest. I'm european btw.