DrakeN2k, on 26 April 2012 - 09:23, said:
Good thing i guess , banks cant keep bailing people out due to there stupidity.
No not really, it is not a pure case of stupidity, a pure case of stupidity is where a customer KNOWINGLY gave their details to a 3rd party. What is stupidity is expecting 100% of customers to be computer and scam savvy. Some people have a higher IQ than others and a customer base covers such a broad set of people that is going to range from people with a lower than average IQs and Pensioners whose minds are not as alert as they once were to Ultra genius computer experts such as yourself. This is a very BAD precident because instead of the banks implementing REAL security such as the ones mentioned which are not susceptible to phishing, they can get away with low security with no liability.
REAL Security is more than just SSL, a password and a liability disclaimer. Maybe if the banks didn't implement such crappy security mechanisms that are easily susceptible to human error, they could requiand are it fool proof and we wouldn't have this problem.
I hope this generated a hell of a lot of bad press for the bank and they have a mass exodus of customers as they obviously can't be trusted with their customers interests. It could happen to any of their customers (many could have fallen in the same trap) and they won't help. This also sets the precident when a particularly GOOD phishing attempt comes through where the scammer can actually spell properly and then hundreds of people will fall victim.