3 replies to this topic

[tes1234]

Guys i have an Acer laptop and it came pre installed with Windows 7 HOME BASIC 64 bit.

The laptop works fine usually and doesn't have any problem. But usually after 2-3 days it reboots automatically showing BSOD error.

KERNEL_DATA_INPAGE_ERROR

I am thinking of taking it to Acer but i am busy for next 1 month and cannot give laptop to them for testing etc.

I did search around Google a little and found that I can create a Minidump. Now i have set the Minidump folder o %SystemRoot%\Minidump and Disabled Automatic Restart.

Its still not creating the DUMP file whenever the crash happens after a few days.

Any help ?

[jnelsoninjax]

Well that BSOD generally seems to indicate either a bad HDD or bad RAM. I would rule out both before taking the system in for repair. A simple chkdsk c: from an elevated command prompt works for checking the drive or you can use Chkdsk GUI which does the same thing but with a nice GUI to it, and the windows dvd has a built in memory checker, but I would use Memtest, the other things to check would be: make sure that the hard drive is completely seated, even go as far as removing it and then put it back in,do the same with the RAM. As for the dump files, do you happen to run CCleaner? I had this same issue and discovered that whenever I ran ccleaner it deleted the dump files, unless you specifically tell it not to.

[tes1234]

Ran ChkDsk GUI on C: and it returned the following

Checkdisk of C: (Read only mode) started !

Started on : 2012/05/05 15:11:30

The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume label is Acer.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
  151040 file records processed.
File verification completed.
  111 large file records processed.
  0 bad file records processed.
  0 EA records processed.
  60 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
  203644 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
  151040 file SDs/SIDs processed.
Security descriptor verification completed.
  26303 data files processed.
CHKDSK is verifying Usn Journal...
  34452288 USN bytes processed.
Usn Journal verification completed.

CheckDisk (Read only mode) terminated with errors on : 2012/05/05 15:12:20

Time elapsed : 50 seconds

EDIT

I ran fix from chkdsk GUI and when system restarted it did chkdsk and below is the report.

Checking file system on C:
The type of the file system is NTFS.
Volume label is Acer.


A disk check has been scheduled.
Windows will now check the disk.					     

CHKDSK is verifying files (stage 1 of 3)...
  151040 file records processed.										  File verification completed.
  111 large file records processed.									  0 bad file records processed.									    0 EA records processed.											  60 reparse records processed.									   

CHKDSK is verifying indexes (stage 2 of 3)...
  203654 index entries processed.										 Index verification completed.
  0 unindexed files scanned.										   0 unindexed files recovered.									   CHKDSK is verifying security descriptors (stage 3 of 3)...
  151040 file SDs/SIDs processed.										 Cleaning up 461 unused index entries from index $SII of file 0x9.
Cleaning up 461 unused index entries from index $SDH of file 0x9.
Cleaning up 461 unused security descriptors.
Security descriptor verification completed.
  26308 data files processed.										    CHKDSK is verifying Usn Journal...
  34596064 USN bytes processed.											 Usn Journal verification completed.
Windows has checked the file system and found no problems.

  62953471 KB total disk space.
  54175168 KB in 110959 files.
	 60296 KB in 26309 indexes.
		 0 KB in bad sectors.
    253311 KB in use by the system.
	 65536 KB occupied by the log file.
   8464696 KB available on disk.

	  4096 bytes in each allocation unit.
  15738367 total allocation units on disk.
   2116174 allocation units available on disk.

Internal Info:
00 4e 02 00 3f 18 02 00 00 ad 03 00 00 00 00 00  .N..?...........
96 01 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Edited by tes1234, 05 May 2012 - 10:03.

[jnelsoninjax]

Strange, it says there were disk errors, but it does not seem to fix any of them. Have you ran memtest yet? Also from an elevated command prompt run

sfc /scannow

and see what it finds, warning: this process will take some time!