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OS X Grey Screen error, possible hard drive issue?


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#1 wv@gt

wv@gt

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 19-May 04
  • Location: Atlanta, GA

Posted 07 May 2012 - 13:42

I have a MacBook pro bought last summer with 10.6.8 on it
Been having a weird issue as of late.
Randomly while working on an given task, I get a slight freeze or lag, spinning beach ball and a weird hard driving click. Then it stops. all my tasks I tried completing catch up
Followed by a dialog that comes up with what looks like an applescript logo and "the command terminated due to receipt of a signal"
Whats odd is that this isn't frequent, I might go a few hours with this happening or up to a week.

Now today I boot up the MBP I hear a slight click and get a grey screen, I saved the code below, but rebooted and it was fine. Any ideas on this, Im wondering if something is up with the factory HDD? Wanted to get some opinions before I might take take it to Apple
Interval Since Last Panic Report:  1194512 sec
Panics Since Last Report:		  1
Anonymous UUID:				    DCF959BC-00DD-489B-A150-48847CC49DBE
Mon May  7 08:31:14 2012
panic(cpu 0 caller 0xffffff800047cc6c): "Process 1 exec of /sbin/launchd failed, errno 8\n"@/SourceCache/xnu/xnu-1504.15.3/bsd/kern/kern_exec.c:3145
Backtrace (CPU 0), Frame : Return Address
0xffffff805f6ebd70 : 0xffffff8000204d15
0xffffff805f6ebe70 : 0xffffff800047cc6c
0xffffff805f6ebed0 : 0xffffff800046afdd
0xffffff805f6ebf00 : 0xffffff800048883b
0xffffff805f6ebf40 : 0xffffff8000276435
0xffffff805f6ebf80 : 0xffffff80002d00c8
0xffffff805f6ebfa0 : 0xffffff80002e3f22
BSD process name corresponding to current thread: init
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun  7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 20144653406
unloaded kexts:
(none)
loaded kexts:
com.Logitech.Control Center.HID Driver 3.5.1
com.apple.driver.AppleUSBTCButtons 201.6 - last loaded 1750588062
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleSDXC 1.0.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AirPort.Brcm4331 433.11.5
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleUSBUHCI 4.2.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-8A8
USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 4
USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3



#2 Miuku.

Miuku.

    A damned noob

  • Joined: 10-August 03
  • Location: Finland, EU
  • OS: :: OS X :: SLES ::

Posted 07 May 2012 - 13:44

Clicking sound? Drive, definitely - seen a bunch of them die, especially the awful Fujitsu ones they used at one point.

#3 OP wv@gt

wv@gt

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  • Location: Atlanta, GA

Posted 07 May 2012 - 15:10

I ran a few HDD tests, like smart and everything checks out so far

#4 Miuku.

Miuku.

    A damned noob

  • Joined: 10-August 03
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  • OS: :: OS X :: SLES ::

Posted 07 May 2012 - 15:16

You can have mechanical failure in the drive and smart doesn't know anything about it.

Back when I worked in IT I ran into more-than-a-few Seagate drives that reported "no issues" with the Seagate SeaTools+smart yet they got stuck reading certain areas of the disk (with the infamous clicking sound).

Also had the same issues with my older MBP from 2007 and a Hitachi drive in it - system slowed down more and more and eventually click.. click.. usually it would give IO Error and recover but eventually it would simply choke on it. Switched to SSD, couldn't be happier.

#5 X@vier

X@vier

    x4v13r

  • Joined: 24-September 02
  • Location: Toronto, Canada

Posted 07 May 2012 - 15:21

this is definitely a bad HD, I suggest back up all ur important files and buy a new HD.

#6 .Neo

.Neo

    Generic User

  • Joined: 14-September 05
  • OS: OS X Yosemite
  • Phone: iPhone 5s

Posted 07 May 2012 - 15:28

I ran a few HDD tests, like smart and everything checks out so far

Your drive can be shot to pieces with Disk Utility still saying everything's just fine. I experienced exactly this with my previous iMac: At one point it took over ten minutes to get to the login screen and another six to load the desktop. It took the better part of the day to copy all the files to my external drive over FireWire 800(!). Turned out to be a faulty HDD. It got replaced and everything worked the way it should again.

I'd say your HDD is broken as well.

#7 ndoggfromhell

ndoggfromhell

    Master of the 6th Speed

  • Joined: 20-March 02

Posted 07 May 2012 - 15:43

Sounds for sure like the drive is failing. Had a western digital in a MBP 13inch fail like this. I was able to plug it into my hackintosh and copy off the user folder. Using a program call "HDD Regenerator" in windows I was able to "repair the bad sectors" and actually cloned the drive entire for the user. YMMV, but you definitely are going to want to replace the drive.

#8 OP wv@gt

wv@gt

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 19-May 04
  • Location: Atlanta, GA

Posted 07 May 2012 - 16:30

Since I am still under my 1 year warranty, will Apple replace the drive in this case?

#9 Miuku.

Miuku.

    A damned noob

  • Joined: 10-August 03
  • Location: Finland, EU
  • OS: :: OS X :: SLES ::

Posted 07 May 2012 - 16:30

Yes Sir, get it to Apple ASAP.

Edit: You should prolly also let them know that "in your opinion it's unacceptable that a high price point machine has defective components that fail in under 12 months that should last years!" and that you should somehow be compensated for the time and effort you have to take to get it replaced.

Last time I tried that on them, I got a gift card ;-)

#10 OP wv@gt

wv@gt

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  • Tech Issues Solved: 1
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  • Location: Atlanta, GA

Posted 07 May 2012 - 21:28

I might have to,
Wonder If I could get a discount on an SSD