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Thinking of switching to AT&T Uverse for Internet

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#1 jnelsoninjax

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Posted 27 June 2012 - 19:15

I thinking of switching to AT&T Uverse as it will be cheaper then what I am currently paying Comcast. Has anyone had any experience with uVerse? I am being offered the 12 mb/s connection which is equal to what I have with Comcast. I would be paying $85 +taxes /month for a year, which beats Comcast which is charging me $75 /month for internet and TV.


#2 +BudMan

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Posted 27 June 2012 - 21:05

How is $85 a month cheaper than $75 a month?

I have directv for my TV, and only pay comcast for internet. So I can not really compare my prices to yours. But I get 20 down / 2 up with 25/4 burst and I only pay $48.95

I don't even show them offering a 12Mb plan -- performance is 20/4 and blast is 30/6 -- starter is like 6/1 and economy is 3/768k.. Then they have plans with 50 and 105, etc.

Maybe its different in FL? But again not understanding how 85 is cheaper than 75 ;)

#3 flynempire

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Posted 27 June 2012 - 21:09

I have Comcast and I love it! They got me a special deal for the 20 meg plan and it is fast as far as I can see. I do not like ATT so I stay far away!

#4 OP jnelsoninjax

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Posted 27 June 2012 - 21:48

Comcast is $75 /month phone is $35 /month so we are at $110 /month where we would be paying $85 /month for AT&T

#5 Night Prowler

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Posted 27 June 2012 - 22:00

Comcast is $75 /month phone is $35 /month so we are at $110 /month where we would be paying $85 /month for AT&T


Look into Ooma for your phone. I don't know why anyone would use any other VOIP service...

#6 SaltLife

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Posted 27 June 2012 - 22:21

Comcast is $75 /month phone is $35 /month so we are at $110 /month where we would be paying $85 /month for AT&T


When was the last time you ran a promo from comcast?? Seems like a lot more than what most people I know pay (northeast florida). Are you on the economy voice package? or the standard? In regards to uverse, I've heard mix results on service.. . if you need more info, i'll ask for you.

Best bet, if you already have the 3x bundle look into the anyroom service that should put you on a years promo, just make sure you roll back when it's done.

#7 Marshall

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Posted 27 June 2012 - 22:35

I have the 12 mb/s connection through Uverse and I couldn't be happier.

Comcast isn't in my area so my only other alternative is Cox Communications. (N)

I've had Uverse for 3 years and I get a consistent 12 mb/s and never had an outage whether there are storms or not. When I had Cox, there were outages all the time.

#8 Buttus

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Posted 27 June 2012 - 22:47

call comcast and tell them that you're going to drop them, and see if they give you the cheap 6-month deal, it's more than half off, and they have phone service too

#9 OP jnelsoninjax

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Posted 27 June 2012 - 22:53

^My wife does not want VOIP, despite my reassuring her that its fine. We currently have local/long distance with AT&T ~$35 /month and Internet/TV with Comcast which is currently running $75 /month and the speed has been lagging lately, and since we live in an apartment the node is shared with everyone else who has service, so it's never consistent speed.

#10 Roger H.

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Posted 27 June 2012 - 22:54

I guess it's not bad, my friend had U-Verse. I've had it too and even used to sell it but i'd never switch from my cable connection to that. For you speeds are lower so you don't really care but since they can't offer more than 24/3Mbps it's a no-go for me. I have 50/8Mbps now which U-Verse can't touch, even when they dream :)

As for the service itself though, it worked just fine. Seems my friend however had issues with billing but that could just be a special case. I used it at her house and it's fine, i just hate their required routers too but I love the fact that the boxes can be all networked instead of coaxial cable :) I ran everything over LAN in her house and they offer WIFI options now.

#11 NoLiMiT06

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Posted 27 June 2012 - 22:57

Trust me as a former AT&T employee, it will be the biggest headache of your life. Stick what what you have, it's not worth the hassle I promise. Especially in Florida, 98% of the calls I got were from there and people just hated it. Installed incorrectly, promised service but never got it, inconsistent connection and speeds and numerous billing problems.

#12 OP jnelsoninjax

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Posted 27 June 2012 - 22:59

Trust me as a former AT&T employee, it will be the biggest headache of your life. Stick what what you have, it's not worth the hassle I promise.

Care to explain what you mean?

#13 Enron

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Posted 27 June 2012 - 23:03

Never had a problem with Uverse here. Speed always comes through as advertised and is a better deal than Comcast in my area. The installer was also very good considering what he had to do to run my cable. I'm surprised I wasn't charged extra. TV picture looks great, probably not quite as good as DirecTV but definitely better than I got through cable.

If I wanted 50mbps+ internet, I'd probably get Comcast, but their installers here are so terrible that I wouldn't want to risk having holes punched all over my walls.

#14 Kondrath

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Posted 27 June 2012 - 23:05

Trust me as a former AT&T employee, it will be the biggest headache of your life. Stick what what you have, it's not worth the hassle I promise. Especially in Florida, 98% of the calls I got were from there and people just hated it. Installed incorrectly, promised service but never got it, inconsistent connection and speeds and numerous billing problems.


And as a current AT&T employee, I second this. Crappy ping, inconsistant internet speeds, awful customer support, etc...

#15 NoLiMiT06

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Posted 27 June 2012 - 23:07

And as a current AT&T employee, I second this. Crappy ping, inconsistant internet speeds, awful customer support, etc...


Thanks for the back-up :D