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#1 (Spork)



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Posted 03 July 2012 - 23:35

Owners of Cisco/Linksys home routers got a nasty shock this week, when their devices automatically downloaded a new operating system, which locked out device owners. After the update, the only way to reconfigure your router was to create an account on Cisco's "cloud" service, signing up to a service agreement that gives Cisco the right to spy on your Internet use and sell its findings, and also gives them the right to disconnect you (and lock you out of your router) whenever they feel like it.
They say that "if you're not paying for the product, you are the product." But increasingly, even if you do pay for the product, you're still the product, and you aren't allowed to own anything. Ownership is a right reserved to synthetic corporate persons, and off-limits to us poor meat-humans.

Joel Hruska from ExtremeTech reports
This is nothing but a shameless attempt to cash in on the popularity of cloud computing, and it comes at a price. The Terms and Conditions of using the Cisco Connect Cloud state that Cisco may unilaterally shut down your account if finds that you have used the service for “obscene, pornographic, or offensive purposes, to infringe another’s rights, including but not limited to any intellectual property rights, or… to violate, or encourage any conduct that would violate any applicable law or regulation or give rise to civil or criminal liability.”
It then continues “we reserve the right to take such action as we (i) deem necessary or (ii) are otherwise required to take by a third party or court of competent jurisdiction, in each case in relation to your access or use or misuse of such content or data. Such action may include, without limitation, discontinuing your use of the Service immediately without prior notice to you, and without refund or compensation to you.”
Since the Service is the only way to access your router, killing one would effectively kill the other.

Oh, and Cisco reserves the right to continue to update your router, even if you set it not to allow automatic updates.


well this is a dirty and low !

#2 ArialBlue


    var lulz;

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Posted 03 July 2012 - 23:41

Hilarious in the worst way possible

#3 badb0y



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Posted 03 July 2012 - 23:44

nothing happened here, i tried to update it myself. Linksys e4200

#4 ViperAFK


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Posted 03 July 2012 - 23:45

what the ****. I just got a cisco router like two weeks ago too... Will not be making that mistake again.

#5 Growled


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Posted 03 July 2012 - 23:47

Low,very low. Just another reason to avoid Cisco.

#6 OP (Spork)



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Posted 03 July 2012 - 23:47

i just dropped my cisco router myself about 2 weeks ago

#7 seta-san


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Posted 03 July 2012 - 23:50

ddwrt is your friend.

#8 Perfect72


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Posted 03 July 2012 - 23:51

ddwrt is your friend.

Beat me to it!
Cisco routers are awesome...with DD-WRT!

#9 Javik



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Posted 03 July 2012 - 23:51

Well I've just been given an excuse never to buy from them.

#10 jasondefaoite



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Posted 03 July 2012 - 23:53

nothing happened here, i tried to update it myself. Linksys e4200

From the original article, appears to only affect the E2700, E3500, or E4500, and then only when automatic fw updates are enabled for those routers.

Cisco has since retracted this and has provided a public link to the old firmware and a detailed guide on updating the router.

Stupid move by Cisco in the first place. Glad I don't have one of their routers.

#11 thatguyandrew1992


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Posted 03 July 2012 - 23:53

They removed that clause right?

#12 Detection


    Detecting stuff...

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Posted 04 July 2012 - 00:05

DD-WRT on my Cisco :D

#13 SharpGreen


    Now with built-in BS detector.

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Posted 04 July 2012 - 00:14

I'm waiting for the eventual lawsuit that will occur when someone does something against the terms and get's their lawfully purchased and owned router shut down for no good reason.

#14 OP (Spork)



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Posted 04 July 2012 - 00:35

DD-WRT on my Cisco :D

wish i could get DD-wrt on my belkin 750 DB :/

#15 FloatingFatMan


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Posted 04 July 2012 - 05:49

Oh boy, this is going to be amusing when they get sued...