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Posted

Got any spare sympathy for Cisco? The company just can't catch a break with its various [url="http://www.engadget.com/2012/06/03/switched-on-cisco-hard-luck-hardware-umi-cius/"]hardware schemes[/url], and now it's getting aggro from an unexpected direction: users of its generally reliable Linksys routers. Owners of E2700, E3500 and E4500 models recently discovered that their router login credentials stopped working following an automatic firmware update, and instead they were asked to sign up to the new [url="http://www.engadget.com/2012/06/26/cisco-rolls-its-first-linksys-802-11ac-wifi-router-and-bridge/"]Cisco Connect Cloud[/url] platform to regain access. If they sought to avoid this by rebooting the router, they reportedly lost control over their advanced settings, which led to a sense of being cajoled.
To make matters worse, the Connect Cloud service came with a supplemental privacy policy that explicitly allowed Cisco to peek at a user's "internet history," "traffic" and "other related information." If Cisco discovered you had used your router for "pornographic or offensive purposes" or to violate "intellectual property rights," it reserved the right to shut down your cloud account and effectively cut you off from your router. Now, much as the world needs moral stalwarts, in this instance Cisco appears to have backed down and removed the offending paragraph, but not before alienating a bunch of loyal Linksys customers like [i]ExtremeTech[/i]'s Joel Hruska at the source link below.

http://www.engadget.com/2012/07/03/cisco-cloud-connect-privacy/

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Posted

Already posted.

http://www.neowin.net/forum/topic/1088667-cisco-locks-customers-out-of-their-own-routers-only-lets-them-back-in-if-they/

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Posted

For those of us that read what he posted, his article is complementary in that it states that Cisco backed down, something the original article did not.

In short, well done OP.
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