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Posted 16 July 2012 - 00:00
Posted 16 July 2012 - 00:04
Sounds like the static routes are screwed up to me. If you can't route to your internal DNS the name resolution will fail; if you can't route to the gateway, external access will fail along with google DNS. One of the hops between routers is probably misconfigured...
Posted 16 July 2012 - 00:09
Posted 16 July 2012 - 00:15
Cannot ping anything and I don't have access to the modem and he won't give me access. The Cisco router is configured with a static IP and is set to allow 250 connections starting at 192.168.1.2 with the gateway set to 192.168.1.1. Here is a pic of my screen with all the info and everything shows I should be surfing but can't. http://db.tt/5zfBGIVw
I have also changed my laptop name and workgroup.
Posted 16 July 2012 - 00:41
EDIT - My bad, was looking at the external IP
You say you can't even ping that AP in the screenshot @ 192.168.1.1 ?
What if you tracert 192.168.1.1
Posted 16 July 2012 - 00:51
Tracert worked and it shows I have internet access but as soon as I open a browser I get the DNS error then says no internet access again. Its really intermittent when it happens. By the way I just connected my touch pad for the first time to this network with no problems either. Oh and I have cleared my cache, cookies, and DNS same results.
Posted 16 July 2012 - 01:06
I've about exhausted my basic networking troubleshooting skills I think, sounds screwy that the router works with everything but your laptop, yet your laptop works with anything but that router
Has it ever worked with that router ?
Have you made sure there are no static IPs set for the other adapters in that machine like the Ethernet ?
Off to bed now, good luck, hope you get it sorted
Posted 16 July 2012 - 01:15
Worked great up until this past Tuesday with no problems. I greatly appreciate your help tonight. Hopefully I will get it figured out. Seems like something is corrupted somewhere I just don't know what. I have tried everything I know and my touch pad and evo 3d work no problems and I have not had a guest complaint today either... If anyone else has any other ideas I am all ears :-)
Posted 16 July 2012 - 01:33
Posted 16 July 2012 - 02:38
Posted 16 July 2012 - 04:19
Posted 16 July 2012 - 04:39
Days inn? And this hotel does not run a captive portal?
Every hotel I have ever used wifi at had a captive portal setup, you could not access external dns until you had authed by it redirecting any of your http traffic to the captive portal page.
So you manage this hotel network? You mention other devices working? And no guests with problems - so your laptop is just not working?
Posted 16 July 2012 - 04:58