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OS X Up-to-Date Program

os x 10.8 mountain lion

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#1 blachole

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  • OS: OSX Mountain Lion
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Posted 25 July 2012 - 14:56

So it looks like Apple might have messed up their Up-to-Date program for Mountain Lion. Many users are reporting that the codes they received from Apple are saying they have "Already been redeemed". I on the other hand sent in a request over an hour ago and have still not gotten an email with a code yet. I wanted to see if anyone was reporting any similar issues with the Up-to-Date program requests.


#2 Timan

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Posted 25 July 2012 - 15:17

Still waiting on my codes. Got my claim # thats it. Some people who did get codes are having issues redeeming them (already in use errors).

Apple support seems to be telling people up to 3 days for you to get your code. Waiting game.

#3 Elliott

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  • OS: OS X Yosemite
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Posted 25 July 2012 - 15:26

My code came through in less that 5 minutes.

#4 OP blachole

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Posted 25 July 2012 - 15:29

My code came through in less that 5 minutes.


But did your code work?

#5 Elliott

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  • OS: OS X Yosemite
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Posted 25 July 2012 - 16:46

But did your code work?


Didn't try it until now. :p Unfortunately, no, but since I had Mountain Lion already through the Dev Portal, it didn't matter to me.

#6 CPressland

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  • OS: OS X Mavericks

Posted 25 July 2012 - 19:46

Where are you guys getting your codes through? I don't even know where to find mine.

#7 NeoXY

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  • Location: Toronto, Canada

Posted 25 July 2012 - 20:18

Been waiting for a few hours now. I put the request in earlier this morning, around 10am. Haven't heard anything yet.

#8 Lilrich

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Posted 25 July 2012 - 20:28

Put my request in as soon as the Up To Date programme opened, still waiting for my code.....

#9 anthdci

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Posted 25 July 2012 - 20:43

Put my request in as soon as the Up To Date programme opened, still waiting for my code.....


ditto :(

#10 Lilrich

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Posted 25 July 2012 - 20:46

ditto :(


Only bought my mac on Sunday takes the p**s a little bit. Don't know why i couldn't just have a code given to me when i bought the computer at the store then when ML went live i could just use that to update rather than having to faff about claiming seems a ridiculous process.

#11 OP blachole

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  • OS: OSX Mountain Lion
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Posted 25 July 2012 - 21:37

I put my request in early this morning and still no code or response. This is getting lame now. Debating just buying it and asking Apple for a refund.

#12 Lilrich

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Posted 25 July 2012 - 21:48

I put my request in early this morning and still no code or response. This is getting lame now. Debating just buying it and asking Apple for a refund.


You'll be lucky. I wouldn't bother.

#13 Lilrich

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Posted 26 July 2012 - 10:09

Anyone still waiting on codes had theres today?

#14 itylernallen

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  • Location: San Francisco, Ca
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Posted 26 July 2012 - 10:33

Anyone still waiting on codes had theres today?


Been waiting on mine since 9am yesterday. I am just about to just buy it. :|

#15 Elliott

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  • OS: OS X Yosemite
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Posted 26 July 2012 - 12:36

I got my new (working) code this morning.