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Outlook.com is out! Now ask the Outlook.com team your questions!

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#1 Team Outlook

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Posted 06 August 2012 - 21:37

Hello folks! It's been very exciting to see all the great reaction and discussion going on ever since we launched the new Outlook.com email service last week. We've also seen a number of questions pop up along the way as well. So we'd like to open up this thread for you guys to ask us, the Outlook.com team, your questions and provide feedback. We'll keep this open for a couple of days to let the questions flow in. We'll then close it up and respond to your questions via a video reply (meaning we won't directly reply to your comments on the thread). We do expect a lot of questions so we'll do our best to answer everything as best we can, but we might not get to every specific question. Also, we can't comment on any future product features or releases, so do keep that in mind.

With that, let us know what you think about Outlook.com, what you'd like to see, what issues you're having and just anything in general you'd like to ask about the product!

The Outlook.com Team


#2 articuno1au

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Posted 06 August 2012 - 21:40

It's good to see you guys running this again :)

No question here, just saying :p

#3 f0rk_b0mb

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Posted 06 August 2012 - 21:41

Will there be a stand alone metro app or will the mail client built into Windows 8 suffice?

#4 flexkeyboard

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Posted 06 August 2012 - 21:45

What will happen to the Windows Live Mail on the desktop? Is the outlook team part of Windows Live?

#5 nanoware

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Posted 06 August 2012 - 21:45

i have a old .edu outlook email address, and i wasnt able to add my account to the metro mail app in the windows 8 CP. Woudnt sync my email. Has this been fixed?

#6 daniel_rh

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Posted 06 August 2012 - 21:45

Is there going to be a MSN Messenger app with the Windows 8 UI (besides the one integrated to Windows 8)? What about the Windows Live Essentials applications like Gallery, movie maker?

#7 gregalto

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Posted 06 August 2012 - 21:45

Here is my biggest issue/transition...I very much liked "archive" on Gmail...is there a similar feature on Outlook.com? I havent found it yet/want it!

#8 Travelar

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Posted 06 August 2012 - 21:45

Well done and I'm enjoying the interface. How can I merge two Outlook.com accounts? I didn't see the option for aliases the first time through, so I set up the second account that I needed. I'd like to delete one account and turn the other into alias. I don't want the 270 days for the deleted account to clear the system.

#9 Power2Game

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Posted 06 August 2012 - 21:46

Needs better Themes.

#10 +scumdogmillionaire

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Posted 06 August 2012 - 21:47

In Hotmail I was always annoyed that when I wanted to add a birthday to my Birthday calendar it created a Contact record, too. I like the Birthday Calendar, but I don't want contact records for children, animals, etc... can you please change that for Outlook.com!? :)

#11 Ci7

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Posted 06 August 2012 - 21:48

Why didn't you push the update into live?

would live hotmail(live.com) get phased out?

love the direction you are heading with outlook

great job MS (Y)

#12 xchaser

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Posted 06 August 2012 - 21:48

Why can't I receive my msn.com mail in outlook.com?

#13 Ci7

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Posted 06 August 2012 - 21:49

Is there going to be a MSN Messenger app with the Windows 8 UI (besides the one integrated to Windows 8)? What about the Windows Live Essentials applications like Gallery, movie maker?


Wave 6 got integrated into Windows 8

you are screwed! :p

#14 Nagamasa

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Posted 06 August 2012 - 21:50

Will Outlook.com ever support IMAP? [Or any other method to effortlessly move emails away/to Outlook.com besides using ActiveSync/Outlook]?

And also asked, will there ever be a way to merge Microsoft Accounts? Before the aliases were created, many of us had multiple accounts.
e.g.,) deleting the old account, with the old email rendered only as an alias in the new account.

Side topic: any ETA on when the Calendar will be updated?

#15 Rory Zane Ross

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Posted 06 August 2012 - 21:52

I like how Outlook gives the user ability to access all their email in one place, but Outlook has yet to put yahoo mail as one of those options. Will Microsoft add yahoo mail to that list in the near future?