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What happens if Webroot SecureAnywhere misses a virus?


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#31 sc302

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    Neowinian Senior

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Posted 29 August 2012 - 16:09

no script
http://noscript.net/
ad blocking isn't enough, need to disable scripting as well.

could just have ran sandboxie
http://www.sandboxie.com/


#32 The Dingus Diddler

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Posted 29 August 2012 - 16:32

I have 13 copies of this at home because every time I buy a computer from eBuyer for a client they ship a copy of this as well and the client always tells me to keep it. Might give it a go, running MSE the now but may as well try a premium AV when it's free.

#33 Webroot_Will

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Posted 29 August 2012 - 16:33

well that example has been reported on in the news and some substitute teacher got fired and revoked when there was a porn ad shown and the PC got infected as well. many of those sites are malicious. They know tons of people are looking for hairstyles and it's an easy grab. same with mp3 download sites and warez ones.

go ahead and post the uneditied video ;-)

BTW I'm not trying to diss you or anything I'm just curious...



I had adblocking on when I visited those sites as well as a HOSTS file and that included 1000s of ad networks. I have been running that for years.


Here you go:

I uploaded it to YouTube just for you.

(You'll have to imagine the audio)

#34 aionaddict

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Posted 29 August 2012 - 16:36

Is this okay to use on Win 8 RTM?

#35 Webroot_Will

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Posted 29 August 2012 - 16:38

I have 13 copies of this at home because every time I buy a computer from eBuyer for a client they ship a copy of this as well and the client always tells me to keep it. Might give it a go, running MSE the now but may as well try a premium AV when it's free.


13 copies! :-O

Let me know how you get on!

Is this okay to use on Win 8 RTM?


Yes, Windows 8 is officially supported.

#36 remixedcat

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Posted 29 August 2012 - 16:43

Here you go: http://youtu.be/4AV0zG6_ZlM

I uploaded it to YouTube just for you.

(You'll have to imagine the audio)


wow thanks a bunch! ;-)

#37 The Dingus Diddler

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    Sir Derpy McHerperton III

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Posted 29 August 2012 - 16:59

Well after half an hour or so of use I've got quite a few praises to sing for it, the install was instantaneous, seriously I actually sneezed when I pressed continue after entering my license key and when I looked back at the screen the Webroot UI was sitting staring at me!

The UI looks really nice, it isn't overly complicated and at a glance you get all of the info that you need. The first thing I did was run a scan and checked the footprint as it was going, barely took up any resources at all, basically the same amount as MSE was taking. The scan took 7 minutes which was pretty good, I have a 500Gb hard drive that is almost full and my system isn't the best, 3.4Ghz dual core cpu and 8Gb ram but that is that same time as MSE took. It picked up a couple of infected files which MSE had missed all together and then promptly removed them. All in all I'm pretty impressed, the sandbox feature will come in handy for testing programs in the future (that is if it works properly, but from my experiences so far I'm sure it will).

I'll give it a few more days and see how I get on but I'm sure I'll be keeping this on my system. I'm running Windows 8 Pro btw.

#38 Webroot_Will

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Posted 29 August 2012 - 17:09

Well after half an hour or so of use I've got quite a few praises to sing for it, the install was instantaneous, seriously I actually sneezed when I pressed continue after entering my license key and when I looked back at the screen the Webroot UI was sitting staring at me!

The UI looks really nice, it isn't overly complicated and at a glance you get all of the info that you need. The first thing I did was run a scan and checked the footprint as it was going, barely took up any resources at all, basically the same amount as MSE was taking. The scan took 7 minutes which was pretty good, I have a 500Gb hard drive that is almost full and my system isn't the best, 3.4Ghz dual core cpu and 8Gb ram but that is that same time as MSE took. It picked up a couple of infected files which MSE had missed all together and then promptly removed them. All in all I'm pretty impressed, the sandbox feature will come in handy for testing programs in the future (that is if it works properly, but from my experiences so far I'm sure it will).

I'll give it a few more days and see how I get on but I'm sure I'll be keeping this on my system. I'm running Windows 8 Pro btw.


Thanks for the feedback, PalletTown!

P.S. each subscription starts from the moment the key is activated, With your 13 copies, you potentially have 13 years worth of protection... :-|

#39 The Dingus Diddler

The Dingus Diddler

    Sir Derpy McHerperton III

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Posted 29 August 2012 - 17:18

Just noticed that each copy supports 3 PCs so I could either do that or support 39 PCs... sadly I only have 3 at home :p

#40 remixedcat

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Posted 29 August 2012 - 17:19

How is your protection superior to something like Sophos (I use Sophos) ???

#41 Webroot_Will

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Posted 29 August 2012 - 18:06

How is your protection superior to something like Sophos (I use Sophos) ???


Hi remixedcat,

Sophos is an excellent product and I have a lot of respect for the people there. I don't think it would be fair for me to provide a competitive comparison on this thread, so you'll have to make your own mind up. Sorry about that!

#42 remixedcat

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Posted 29 August 2012 - 18:19

Wow, I am glad that you aren't bagging them and being all "pushy salesman" on me over that. Big respect for that ;-)

#43 +Yorak

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Posted 29 August 2012 - 18:35

The reason I will not use this software is simply because it has far too many false-positives and misses much more malware compared to an AV such as NOD32 or Kaspersky. Has it since been updated to work more efficiently? I really do like the idea of a cloud AV and the minimal memory usage. If Webroot fixes the problems with it by the time my NOD32 subscription runs out in November, I will definitely consider switching. As per my last few tests, it just was not cutting it. I can do some video reviews of it to show you what I am referring to. I will use the exact same links to test on Webroot SecureAnywhere and NOD32 or Kaspersky.

#44 remixedcat

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Posted 29 August 2012 - 18:40

Please do some video reviews! ;-)

#45 Webroot_Will

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Posted 29 August 2012 - 18:52

The reason I will not use this software is simply because it has far too many false-positives and misses much more malware compared to an AV such as NOD32 or Kaspersky. Has it since been updated to work more efficiently? I really do like the idea of a cloud AV and the minimal memory usage. If Webroot fixes the problems with it by the time my NOD32 subscription runs out in November, I will definitely consider switching. As per my last few tests, it just was not cutting it. I can do some video reviews of it to show you what I am referring to. I will use the exact same links to test on Webroot SecureAnywhere and NOD32 or Kaspersky.


Hi Yorak,

I would certainly be happy to work with you to personally address your false positive issues.

The problem with video reviews is that they can only over show the results of a sample-set which is statistically insignificant. Will we generate false positives? Absolutely, but I'd also like to think that our cloud-powered heuristics should generate less false positives versus the traditional approach.

Let's take a look at the latest AV-Test results: http://www.av-test.o...port_no]=121849 (I hate these tests in general, but that's a whole other topic!)

Out of a sample of 661,176 we generated 4 false positives. Eset NOD32 generated 1 false positive out of the same sample, but they also missed a lot more threats, so it's always a bit of a trade-off.

As our community has grown, the quality of our security intelligence has improved, so we've seen a massive decline in the number of false positives compared to the early days.

Give it another whirl and if you still have problems send your keycode to wfletcher[at]webroot.com and I'll take a look for you.



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