23 replies to this topic

[Shane Nokes]

Hmm. I don't work with Brandon at all, so not sure if it's normal for him to reply to PM's on here or not.

I do know there is a 'smiley face' button in Office 2013 that you can click and select the frown, and that should pop up the ability to file feedback.

[Denis W]

Shane Nokes, on 19 September 2012 - 02:30, said:

Denis, in that case did you try the instructions that I provided earlier to see if that fixes your case?

I tried deleting the jumplist files but it made no difference with IE. (It did however temporarily take out Explorer's jumplist, as expected.) The settings in taskbar properties are both ticked.

I'll try uninstalling Office 2013 in a bit - may also reinstall the click-to-run Office 365 instead of the MSI build.

[Shane Nokes]

Denis W, on 19 September 2012 - 03:24, said:

I tried deleting the jumplist files but it made no difference with IE. (It did however temporarily take out Explorer's jumplist, as expected.) The settings in taskbar properties are both ticked.

I'll try uninstalling Office 2013 in a bit - may also reinstall the click-to-run Office 365 instead of the MSI build.

Hmm definitely sounds like you're getting bit by the same bug then, but with a different build...that's odd.

[Denis W]

Shane Nokes, on 19 September 2012 - 03:36, said:

Hmm definitely sounds like you're getting bit by the same bug then, but with a different build...that's odd.

I've tried uninstalling Office 2013 and the jumplist's not there. Also tried a restart in case that was it, but no luck.

[Denis W]

I also realized that updates aren't available for the Office 2013 MSI version. The button to control updates appears in the Office 365 preview but not 2013.

[Shane Nokes]

Denis W, on 19 September 2012 - 18:05, said:

I also realized that updates aren't available for the Office 2013 MSI version. The button to control updates appears in the Office 365 preview but not 2013.

Huh...that's weird. I haven't had much of a chance to play with Office 2013 yet.

[Denis W]

Not sure if this matters much, but the jumplists created by pinning sites (like Neowin) to the taskbar - those jumplists work.

Also, IE9 and IE10's recent items jumplist is stored as 28c8b86deab549a1.automaticDestinations-ms. Tried deleting that and rebooting, but IE refuses to recreate the file. However, if you try pinning a site to the jumplist, the file will reappear.

[Denis W]

Somehow the jumplist fixed itself.

However I think it might have to do with the fact I cleared IE's history, so if your IE jumplist is also broken give that a shot.

[UXGaurav]

IE jump lists break very frequently for me even if all other jump lists are working.