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Office 2013. Can't connect after reformatting

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#1 grayscale

grayscale

    Neowinian

  • Joined: 13-February 11

Posted 25 September 2012 - 14:01

Since I finally had time to re-install and re-configure all my applications, I decided to install Windows 8 Pro (I run the 90-day eval before that). Thing is, after installing Office 2013 Preview, I can't log in to my MS Account which means I can't sync OneNote, and my other Office files on SkyDrive. The login page pops up (sometimes) but does nothing even if I correctly put my login credentials. It was working fine on my previous installation. I also tried repairing my install. Uhm, help? :D

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#2 Detection

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    Detecting stuff...

  • Joined: 30-October 10
  • Location: UK
  • OS: 7 SP1 x64

Posted 25 September 2012 - 14:07

Are you logged into the same Live account for Windows ?

#3 OP grayscale

grayscale

    Neowinian

  • Joined: 13-February 11

Posted 25 September 2012 - 14:08

Are you logged into the same Live account for Windows ?

Yes, I am. Weird cause if I remember it right (my memory sucks :p ), I did not really have to log in when I installed Office on my previous OS installation.

#4 Detection

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  • Joined: 30-October 10
  • Location: UK
  • OS: 7 SP1 x64

Posted 25 September 2012 - 14:11

iirc there is a limit on how many times/machines you can install Office 2013 on, double check you haven't hit the limit

Not going to help with syncing but try a different Live account to log in with to test it is not an account problem / reinstall it

#5 OP grayscale

grayscale

    Neowinian

  • Joined: 13-February 11

Posted 26 September 2012 - 13:48

Just to update. I finally figured it out. Since the SkyDrive Pro option in the context menu is practically useless for now, I decided to remove it there by deleting the registry entry. That's what ****ed up the sync. I restored it, then added an 'Extended' string so that it's hidden without deleting the entries.



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