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Windows 8 Store: 2 updates... Where? Can't find them!

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#16 +Brandon Live

Brandon Live

    Seattle geek

  • Joined: 08-June 03
  • Location: Seattle, WA

Posted 20 October 2012 - 16:21

I have this problem too!
I found a fix for that. It seems that suddenly, the Store app remembers some inexistent updates (?).
To fix that, you have to go to the %temp% folder (WIN KEY + R, enter %temp%) and you'll find a file called winstore.log.
You have to delete this file, but you have to close 2 process first: Runtime Broker and Com Surrogate.
Runtime Broker it's easy to close, but Com Surrogate restarts automatically, so you have to close again, and delete winstore.log inmediatly.
Once you have deleted it, restart your PC. When it restarts, maybe you will se the "2" number (in the Store tile)... Open it, and you'll see the "2 Updates available" is gone.
Fixed!


Oh dear, please do not do any of those things. They will have no effect on this problem. It's a known issue where sometimes the Store app says there are updates before they're fully available. Within a few hours at most it should fix itself automatically (when the update is actually offered).


#17 +devHead

devHead

    Get Off The Bandwagon, Put Down The Handbook

  • Tech Issues Solved: 2
  • Joined: 08-August 01
  • Location: Arizona... Among The Trees
  • OS: Windows 8.1 Pro
  • Phone: Nokia Lumia 521

Posted 20 October 2012 - 16:36

In the App Store of Windows 8 is listed that I have 2 updates.
However, clicking on this link 'Updates (2)' gives me the message 'No updates available'.

Where and how do I get these updates? And for which app/programs are they?

I had the same thing; there was one update - for my Periodic chart app, but it still has the notification for another one, but on the Update page it says there are none available. I would have thought this kind of glitch could get fixed easily enough, but I suppose not.

#18 Buendia

Buendia

    Neowinian

  • Joined: 09-February 09

Posted 20 October 2012 - 16:39

Does the Store update apps automatically or you have to do it manually by opening the Store and clicking Install?

#19 +scumdogmillionaire

scumdogmillionaire

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 23-October 01
  • Location: Denver, CO
  • OS: Windows 8.1 Pro/Windows 8.1 RT
  • Phone: Nokia Lumia 920

Posted 20 October 2012 - 16:42

Oh dear, please do not do any of those things. They will have no effect on this problem. It's a known issue where sometimes the Store app says there are updates before they're fully available. Within a few hours at most it should fix itself automatically (when the update is actually offered).


Yeah... that sounded like a terrible idea. Hopefully it's a Mail update to fix the People app from not allowing you to add recipients.

#20 Javik

Javik

    #GamerGate

  • Tech Issues Solved: 2
  • Joined: 21-May 12

Posted 20 October 2012 - 16:51

I've found the app store a bit flaky when applying updates in general, sometimes it'll just sit there with the spinning circle for about a minute then either time out or simply direct me back to the home page. Issues I hope will be fixed before GA

#21 Sir Lurksalot

Sir Lurksalot

    Neowinian

  • Joined: 30-January 07
  • OS: Windows 8 x64 Enterprise
  • Phone: 2 cans, one string

Posted 20 October 2012 - 17:01

I have this problem too!
I found a fix for that. It seems that suddenly, the Store app remembers some inexistent updates (?).
To fix that, you have to go to the %temp% folder (WIN KEY + R, enter %temp%) and you'll find a file called winstore.log.
You have to delete this file, but you have to close 2 process first: Runtime Broker and Com Surrogate.
Runtime Broker it's easy to close, but Com Surrogate restarts automatically, so you have to close again, and delete winstore.log inmediatly.
Once you have deleted it, restart your PC. When it restarts, maybe you will se the "2" number (in the Store tile)... Open it, and you'll see the "2 Updates available" is gone.
Fixed!


Thx!

Your suggestion seems to have fixed my phantom updates issue and so far there have not been any negative repercussions that I can see.

#22 +scumdogmillionaire

scumdogmillionaire

    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 23-October 01
  • Location: Denver, CO
  • OS: Windows 8.1 Pro/Windows 8.1 RT
  • Phone: Nokia Lumia 920

Posted 20 October 2012 - 19:52

Weather was updated. So I'm down to just 1 left.
EDIT: Yep, they fixed Mail app, too. Sweet!

#23 ingramator

ingramator

    Hacker

  • Joined: 04-July 12
  • OS: Windows 7/8, OSX 10.8, Linux/UNIX/BSD
  • Phone: Lumia 920, iPhone 5, GS3

Posted 21 October 2012 - 04:00

To check for new updates manually go to charms --> settings --> app updates, check for updates then click it and they should all be there :)