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My first month experience with Plusnet Extra Fibre broadband (UK ISP)


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#16 DARKFiB3R

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Posted 11 October 2012 - 11:29

Have to say, Virgin Media were pretty sweet. Had a few technical hiccups now and then, but the customer service was good.

I was downloading over 300GB a month at one point and they never gave me any grief.

****ed I had to move home and missed out on the free 50 to 120Mb upgrade :/

I'll be making sure their service is available in the area, when looking for my next abode in the coming months.


#17 +Crisp

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Posted 11 October 2012 - 11:31

The only negative to Virgin is their upload speed.

#18 dragon2611

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Posted 11 October 2012 - 11:44

View PostKing Mustard, on 11 October 2012 - 10:49, said:

Sky offer 24 Mbps for cheaper, and it's uncapped.

They offer upto 40/10 and upto 80/20 FTTC based products in some areas now.

#19 theyarecomingforyou

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Posted 11 October 2012 - 11:54

I have Sky Fibre Unlimited and it's been great - no download/upload limits, reliable service, very low pings and it's a decent price. A quick internet search shows it's the same price and speed as the Plusnet Extra Fibre service yet doesn't have any limits.

There really is no excuse to be accepting download caps with the competition available in the UK market. I often download way more than 250GB a month and would hate to have my service crippled or have to pay extra for it.

#20 OP King Mustard

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Posted 11 October 2012 - 11:55

View Posttheyarecomingforyou, on 11 October 2012 - 11:54, said:

I have Sky Fibre Unlimited and it's been great - no download/upload limits, reliable service, very low pings and it's a decent price. A quick internet search shows it's the same price as the Plusnet Extra Fibre service and yet it's twice as fast (40Mbps versus 19.5Mbps) and doesn't have any limits.

There really is no excuse to be accepting download caps with the competition available in the UK market. I often download way more than 250GB a month and would hate to have my service crippled or have to pay extra for it.
76Mbps, not 19.5Mbps...

#21 Storm

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Posted 11 October 2012 - 12:06

FTTE??The correct term is
FTTP - Fibre to the Premises
FTTC - Cabinet
FTTB - Basement/Building
FTTN - Node (such as VM)

#22 theyarecomingforyou

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Posted 11 October 2012 - 12:11

View PostKing Mustard, on 11 October 2012 - 11:55, said:

76Mbps, not 19.5Mbps...

Ah, my mistake... I was confusing the upload and download speed. I was also mistaken in the Sky speed, as I get 40Mbps but the top speed for the service is 76Mbps (it's dependent upon the line). I've now amended my previous post. However, such a high speed actually compounds the problem because it basically means you're more likely to run into the limit.

#23 Storm

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Posted 11 October 2012 - 12:13

It doesnt mean your more likely to run into the limit?
It just means that a file you wanted/needed to download, be it on 24mb or 80, its quicker on 80!

#24 Biohead

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Posted 11 October 2012 - 12:23

I'd have expect most of the UK to have FTTE - as thats the backbone to the rest of the country surely? Are you positive you don't mean FTTC (Which is what BT Infinity is, and what is resold by other ISPs)? FTTC is the one where Fibre from the exchange, is run to each individual PCP cabinet, which then connects to your house through the existing phone line.

Anyway, how much is it costing you a month? I'm currently paying £27.75 for unlimited 80Mb FTTC, which also includes Line rental and a basic call plan. P2P speeds are limited between 18:00-00:00, but other than that it's fine.

#25 ZakO

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Posted 11 October 2012 - 12:27

View PostBiohead, on 11 October 2012 - 12:23, said:

Anyway, how much is it costing you a month? I'm currently paying £27.75 for unlimited 80Mb FTTC, which also includes Line rental and a basic call plan. P2P speeds are limited between 18:00-00:00, but other than that it's fine.
What provider are you with?

#26 Storm

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Posted 11 October 2012 - 12:35

BT i would guess?

#27 +jamieakers

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Posted 11 October 2012 - 12:38

Kudos to Virgin's installation team - Fiber to the house here!

#28 +littleneutrino

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Posted 11 October 2012 - 12:44

I would hit the cap rather quickly.

As far as what i download that would hit the cap. HD Netflix uses a tonne of bandwidth, also Linux builds (1.25Gb) once a week and CM nightlies (162Mb) every day. Not to mention Music streaming from Pandora on a few computers, and Google music on a few computers. Not sure how much Bandwidth Folding @ home does however, the PS3 is set to do that non stop.

#29 dragon2611

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Posted 11 October 2012 - 12:45

View Postjamieakers, on 11 October 2012 - 12:38, said:

Kudos to Virgin's installation team - Fiber to the house here!

You have a virgin leased line?

Or in some trail area?

Because their normal broadband is delivered either over COAX or ADSL.

#30 theyarecomingforyou

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Posted 11 October 2012 - 13:01

View PostStorm, on 11 October 2012 - 12:13, said:

It doesnt mean your more likely to run into the limit?
It just means that a file you wanted/needed to download, be it on 24mb or 80, its quicker on 80!

Strictly speaking that's true, though most people want higher speed connections because they use them a lot - not because they want a driver download to take 10 seconds, instead of 20 seconds. It means if you take full advantage of your connection you will run into the limit much more quickly. More importantly, there are unlimited services available for the same price so there really isn't any reason to put up with that sort of restriction.