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#16 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

  • Tech Issues Solved: 4
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S5

Posted 11 October 2012 - 21:59

You need to figure out where your bandwidth is going. Patches for two computers don't amount anywhere near your 250GB cap, or even the extra 5GB you bought. Are you using bittorrent, Netflix or other streaming video services?

How much bandwidth will those two machines of yours be unknowingly burning through when they have crapware installed on them, because the fixes for long-known exploits still haven't been installed?

The 250 GB is not the issue here. The 5 GB temporary limit is.

The two systems are solid so they're not leaking data via. crapware etc.

As I said, I've asked the 'rents to not stream any videos.

Hopefully the 5 GB will last 7 days - but I highly doubt it.


#17 Brandon

Brandon

    Neowin RUNNER

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Posted 11 October 2012 - 22:00

74mbps!!!!


WTF SO FAST

#18 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

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  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
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Posted 11 October 2012 - 22:01

74mbps!!!!


WTF SO FAST

But with a 250 GB monthly cap, it's pointless.

Even though I'm only 1 month into a 18 month contract, I'm paying to leave. I don't care if it's £300 to leave. I've sent them an e-mail to find out the total cost, will know tomorrow.

#19 shakey

shakey

    It's soooooo Educational

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Posted 11 October 2012 - 22:04

But with a 250 GB monthly cap, it's pointless.

Even though I'm only 1 month into a 18 month contract, I'm paying to leave. I don't care if it's £300 to leave. I've sent them an e-mail to find out the total cost, will know tomorrow.


I see why you went with them initially... that speed. But ya, good choice on looking for another provider. I wouldn't leave yet until you find one though that is unlimited, or at least has a much higher cap.

#20 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

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  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S5

Posted 11 October 2012 - 22:23

I see why you went with them initially... that speed. But ya, good choice on looking for another provider. I wouldn't leave yet until you find one though that is unlimited, or at least has a much higher cap.

The ISP said that even though I was within 30 days of the contract beginning, I can not leave without paying £400+.

I am checking if legally that's fair. The UK tends to have consumer protection in mind, and in my head, 30 days always seems to be the amount. Then again, I did sign a contract, so I'm now unsure.

#21 xendrome

xendrome

    In God We Trust; All Others We Monitor

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Posted 11 October 2012 - 22:33

If these are correct, cancellation fee's don't see too bad... http://www.simplifyd...rmination-fees/

I'd ditch them honestly.

#22 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

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  • Location: West Midlands, UK
  • OS: Windows 8.1
  • Phone: Samsung Galaxy S5

Posted 11 October 2012 - 22:40

If these are correct, cancellation fee's don't see too bad... http://www.simplifyd...rmination-fees/

I'd ditch them honestly.

They're out of date.

I just called them. I have to pay £189, and I'd lose the money we put into the Line Rental Saver (we paid around £120 for the first 12 months) :/

£300 to cancel or deal with a 250 GB cap for 18 months :( No idea.

#23 theyarecomingforyou

theyarecomingforyou

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Posted 11 October 2012 - 22:53

£300 to cancel or deal with a 250 GB cap for 18 months :( No idea.


That's a really bad situation to be in but I couldn't cope with a cap like that. I'd blow through it in no time, just as you have. Not only that but I'd be constantly worried about going over, which just isn't any fun. It's worth checking your legal rights, as there may be a way to minimise or avoid any leaving cost - even if it's a longshot it's better checking it out than forking over that much money unnecessarily.

#24 Xoligy

Xoligy

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  • Joined: 09-May 10

Posted 11 October 2012 - 22:55

Sry to say but i dont dont see how your using 10 gig a day unless none of you leave the house or your always watching HD videos though i will admit i have no idea on netflix as i do not use there service.

One thing you can do is install this on all the computers and see who is draining the most of the bandwidth http://www.floriangi...d/<br /><br />Another alternative is to see see if you can flash your router with custom firmware: http://www.dd-wrt.com/site/index oh and of cause install extensions like adblock plus, no script etc etc. But hitting a 250gig limit is something ive not done in a while and that was only because i downloaded alot.

But personally i dont hit 10gig a day unless im using torrents and even then they can be set ona timer.

#25 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

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  • Joined: 16-August 01
  • Location: West Midlands, UK
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Posted 11 October 2012 - 22:57

That's a really bad situation to be in but I couldn't cope with a cap like that. I'd blow through it in no time, just as you have. Not only that but I'd be constantly worried about going over, which just isn't any fun. It's worth checking your legal rights, as there may be a way to minimise or avoid any leaving cost - even if it's a longshot it's better checking it out than forking over that much money unnecessarily.

I've checked my legal stance, and I can not leave early, There is not a cooling off period once the connection has "gone live" (which was three weeks ago).

I just called and to end, I have to pay £200, plus I'd lose the £115 that was paid in one chunk for the line rental.

Sry to say but i dont dont see how your using 10 gig a day unless none of you leave the house or your always watching HD videos though i will admit i have no idea on netflix as i do not use there service.

One thing you can do is install this on all the computers and see who is draining the most of the bandwidth http://www.floriangi...d/<br /><br />Another alternative is to see see if you can flash your router with custom firmware: http://www.dd-wrt.com/site/index oh and of cause install extensions like adblock plus, no script etc etc. But hitting a 250gig limit is something ive not done in a while and that was only because i downloaded alot.

But personally i dont hit 10gig a day unless im using torrents and even then they can be set ona timer.

I know what you're saying, I just wish I didn't have to constantly think about how much I am downloading. I find downloading 8 GB a day (which is all I'm entitled to with a 250 GB cap) easy to use.

#26 grayscale

grayscale

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  • Joined: 13-February 11

Posted 11 October 2012 - 23:01

Click-to-play plugins is the only. Was the 'unlimited time period' (the one you mentioned from the other thread) applicable on the additional 5GB you paid for?

#27 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

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  • Joined: 16-August 01
  • Location: West Midlands, UK
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Posted 11 October 2012 - 23:04

Click-to-play plugins is the only. Was the 'unlimited time period' (the one you mentioned from the other thread) applicable on the additional 5GB you paid for?

I was told it would be.

It is now 00:01.

At 11:59, it showed 251.13 GB.

I'll turn my torrents on and watch some iPlayer that I have saved up. If that raises much higher than 251 GB, I'll be so angry.

I'm already angry that somehow my "PC downloaded" 1 GB of data in the two hours since I paid for the extra 5 GB data (which is NOT correct. NO other devices are on in the house and my PC downloaded nothing like 1 GB data!).

#28 Xoligy

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Posted 11 October 2012 - 23:08

I know what you're saying, I just wish I didn't have to constantly think about how much I am downloading. I find downloading 8 GB a day (which is all I'm entitled to with a 250 GB cap) easy to use.

I know what you mean i was the same when i upped my internet constantly downloading and doing everything there on the spot then i got it in my mind to spread things about thought out the day and night. Just make sure all updates are disabled and your blocking as many ads as you can i have admuncher on at the moment (paid service adblock plus is just as good i hear) ad it says that since june i have saved 12gig of bandwith so every little helps.

also plus is yorkshire based so just make sure your computer is set to internet time and all should be good anyway off bed as you sad its past midnight and hope you figure out whats going on.

#29 Sandor

Sandor

    Neowinian Senior

  • Joined: 28-November 03
  • OS: Win 8.1

Posted 11 October 2012 - 23:15

Ah first world internet country problems.

How I love trying to stay under 10GB a month so I'll only have to pay $75 for my connection. Oh Canada...how I love you.

#30 OP Elliot B.

Elliot B.

    Over 13 years on Neowin

  • Tech Issues Solved: 4
  • Joined: 16-August 01
  • Location: West Midlands, UK
  • OS: Windows 8.1
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Posted 11 October 2012 - 23:16

Ah first world internet country problems.

How I love trying to stay under 10GB a month so I'll only have to pay $75 for my connection. Oh Canada...how I love you.

True. It does put things into perspective.