One of our users has a very frustrating issue. Word hangs 9 times out of 10 on saving a document. This started to happen rather recently. He's got the same machine (Fujitsu) as at least five other colleagues who don't have any problems at all.
- reinstalled Office
- deleted his user profile and started with a clean one. Worked for a few days, now the issue is back.
- checked for possible faulty add-ins etc (since we recently had a HP add-in causing a very slow exit of Office programs), since I also noticed a few posts where Office Live add-in would be the cause (which wasn't even on this PC)
- All the ones mentioned here (mostly involving registry manipulation): http://support.micro...Ben-us%3B921541
Event logs seem pretty useless...
It also seems to happen on Word => Open!
Also, it might be more than just Word...
As for Excel, he also had some weird thing recently where on saving it was stuck on a "initializing places" message.
Anyone with a different solution/idea?
Another clue could be: if I go to Word options, locations, and want to edit the default save path etc, it freezes as well.