johnaddams83 Posted November 7, 2012 Share Posted November 7, 2012 Hello I'm experiencing random black screens after Startup or restarting my machine, which is running Windows 8 Pro x64 My laptop has a Intel Core i3 350M and Intel HD Graphics. As you can see from Intel Download Center, this hardware is not and won't be supported by Intel website, however, Intel HD Graphics can be updated through Windows Update. This is not the actual situation and everyone who has this specs already should know that. There are no drivers on Windows Update available now and the only driver you can use officialy is the WDDM which comes preinstalled on Windows 8. This driver is not a big deal, it can't run OpenGL applications and won't support daily applications very well. Searching the web, i found this link https://www.neowin.net/news/how-to-install-legacy-intel-hd-graphics-drivers-on-windows-8 I did everything as explained, however, since i installed this driver i'm getting these black screens. I would like to know if there's anything i can do about this, so i can recover the realibility on my computer, because, at this moment, i don't know when it will load windows properly or not Link to comment Share on other sites More sharing options...
Arkose Posted November 7, 2012 Share Posted November 7, 2012 So you're wanting to return to the original driver? To do that open the Device Manager (accessible by right-clicking the Start Screen hot corner at the bottom left of the screen), find your video card and open its properties. On the Driver tab, choose Roll Back Driver and choose Yes when prompted. This will restore the default driver included with Windows 8. As for a long-term solution, you might be able to install the Windows 7 driver using Have Disk (starting with the driver package in its original form--not with the modifications given in the Neowin tutorial). I haven't tested this with Intel graphics but it worked for my AMD card which refused to install the driver in any other way. This makes Windows see the Windows 7 driver as a compatible driver, rather than tricking it into thinking it is a true Windows 8 driver, so this might avoid the black screen issue you had with the other method. Link to comment Share on other sites More sharing options...
johnaddams83 Posted November 8, 2012 Author Share Posted November 8, 2012 So you're wanting to return to the original driver? To do that open the Device Manager (accessible by right-clicking the Start Screen hot corner at the bottom left of the screen), find your video card and open its properties. On the Driver tab, choose Roll Back Driver and choose Yes when prompted. This will restore the default driver included with Windows 8. As for a long-term solution, you might be able to install the Windows 7 driver using Have Disk (starting with the driver package in its original form--not with the modifications given in the Neowin tutorial). I haven't tested this with Intel graphics but it worked for my AMD card which refused to install the driver in any other way. This makes Windows see the Windows 7 driver as a compatible driver, rather than tricking it into thinking it is a true Windows 8 driver, so this might avoid the black screen issue you had with the other method. Thanks by the help. Unfortunately, it didn't work. I tried with both drivers, the original one - without the autorun.inf modded and the modified driver version. None worked. The windows gives a error message saying that the driver is not designed for this system (Windows 8) or it's not made for x64 architecture. If you have any more ideas, please let me know Thanks in advance Link to comment Share on other sites More sharing options...
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