Posted 12 November 2012 - 17:36
I've used the feedback tool in the music app to report this issue however I was wondering if anyone else on here has experienced it and has any solutions or workarounds for the time being until it's resolved.
If Skype is running on the desktop and there's a video call going the Xbox Music app will reduce the volume of the music significantly but only when the music app is put into the background. I have set Windows not to reduce the volume or mute when in a video call and desktop apps still play at full volume. As soon as the call is ended on Skype the music app returns to full volume.
If the music app is snapped to the left or right of the desktop the music remains at full volume, it seems to only do this when going into the background. It's as if it's ignoring the volume settings which is set to do nothing when in a video call.
I have also set Skype to not control the speakers or microphone level so it isn't Skype which is causing this issue, I've also noticed that modern apps volume cannot be controlled individually from within the desktop.