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Lawyer sues Microsoft over Surface tablet storage


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#16 primexx

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Posted 16 November 2012 - 08:38

Common sense simply because we've allowed it to be that way. For too long in my opinion. Does it sound silly to say "New 2013 Sony Viao with 936GB hard drive!"? Yes. But at least it's honest. Also just for the sake of argument, why can't this change?


the trend is to move from 1024 to 1000, and it's a good thing.


#17 nekkidtruth

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Posted 16 November 2012 - 08:40

the trend is to move from 1024 to 1000, and it's a good thing.


Would you mind pointing to some confirmation on this? Not because I don't believe you, but because I'm interested in reading about it :)

#18 HawkMan

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Posted 16 November 2012 - 09:06

It may not not be false advertising, but it's certainly misleading (and of course Microsoft is NOT the only one to advertise this way). It will be interesting to see what happens. I personally don't agree with advertising the full amount regardless of what's taken up by systems and or apps (on any type of device with hard drive space). They should be sold with the actual amount of free space advertised. But that's just my own opinion.


It's not misleading, it has 32GB of memory, same as your computer has the amount of HD space it's advertised with, but not that much available, and photoshop can't use all the 8 GB of memory it's advertise with since windows has to use part of it.
He's just being typical American and suing because he can.

#19 nekkidtruth

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Posted 16 November 2012 - 09:28

It's not misleading, it has 32GB of memory, same as your computer has the amount of HD space it's advertised with, but not that much available, and photoshop can't use all the 8 GB of memory it's advertise with since windows has to use part of it.
He's just being typical American and suing because he can.


It's absolutely misleading. Just as 90% of any advertisement is in this day and age. "This car gets 34 miles/gallon! maybe" "This Internet connection gives you up to 150mbps!". The difference here is, it's not even "32GB less operating system and apps".

Even when you buy an empty hard drive they're advertised incorrectly. I'm not saying I have the answer to fix it, I'm simply saying it needs to be fixed. If there is an OS installed or apps installed on a device, maybe that amount should be deducted from the overall space. Even if it's in the small print, which as we usually find doesn't exist until something like this happens.

Regardless, I don't agree with it not being misleading. Especially for people who aren't tech savvy and don't understand how hard drive space works/is calculated.

Edit: I do however agree, typical American ;)

#20 Teebor

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Posted 16 November 2012 - 10:06

I can't see how this is misleading at all, everything that I have seen has clearly stated how much memory is in the device and how much memory is left over after the OS + applications are pre-installed

if he didn't bother to read the paperwork correctly he REALLY shouldn't be a lawyer

#21 primexx

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Posted 16 November 2012 - 10:10

Would you mind pointing to some confirmation on this? Not because I don't believe you, but because I'm interested in reading about it :)


apple and ubuntu have both switched. actually i guess that could be not a trend but i'm hoping that others will follow.

#22 nekkidtruth

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Posted 16 November 2012 - 10:25

I can't see how this is misleading at all, everything that I have seen has clearly stated how much memory is in the device and how much memory is left over after the OS + applications are pre-installed

if he didn't bother to read the paperwork correctly he REALLY shouldn't be a lawyer


Care to point to "everywhere" it clearly states how much memory is left over? I personally haven't been able to find it on Microsoft's website, nor on any of the sites that sell the device. I'm genuinely curious to see where this is divulged.

That being said, we're not talking 28GB free from 32GB....Microsoft takes up nearly half the space. That's very significant. To those who don't find it misleading, you're simply looking at it as "the norm" because we've been programmed to view it as such when in reality it's false advertising at the most and misleading at the least.

Edit: When Microsoft (or any other manufacturer of devices using hard drives) advertise the amount of storage, they are deliberately advertising with the intent that you believe the device has said storage space. Although the size is physically true, they are not selling a device with 32GB of storage. They are selling you a device with 32GB of storage where half is being used by the system. People who aren't technically savvy and or do not understand how storage works with regards to system software etc, see the size as free storage space. Therefore they are misleading.

#23 HawkMan

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Posted 16 November 2012 - 11:00

It's not misleading, saying it's a 22GB tablet would be misleading as it's a 32GB tablet

32GB/22GB usable could be best

#24 nekkidtruth

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Posted 16 November 2012 - 11:05

32GB/22GB usable could be best


I agree 100%. However I agree to disagree on whether or not advertising overall storage space alone, regardless of what is installed, is misleading.

#25 HawkMan

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Posted 16 November 2012 - 11:07

Then you have to sue not just MS and Surface, but every computer, phone, PMP, android tablet manufacturer and Apple as well.

#26 nekkidtruth

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Posted 16 November 2012 - 11:11

Then you have to sue not just MS and Surface, but every computer, phone, PMP, android tablet manufacturer and Apple as well.


Which I've already said, multiple times....also mislead. :rolleyes:

#27 HawkMan

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Posted 16 November 2012 - 11:14

But it doesn't mislead, it specifically states what hardware you're buying.

#28 nekkidtruth

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Posted 16 November 2012 - 11:17

But it doesn't mislead, it specifically states what hardware you're buying.


Which I've already agreed to disagree on :rolleyes:

You obviously don't see it as misleading. I do. Clearly the lawyer in this case does as well. *shrug*

#29 HawkMan

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Posted 16 November 2012 - 11:21

but it would be equally misleading calling it a 22GB tablet, more in fact, since it would be factually untrue.

#30 nekkidtruth

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Posted 16 November 2012 - 11:34

but it would be equally misleading calling it a 22GB tablet, more in fact, since it would be factually untrue.


Why are you talking in circles? I already agreed with that. Seems to me like you're just arguing for the sake of arguing at this point. Nowhere did I say a device should only be advertised by it's free space. I did however specifically suggest advertising total storage minus what's used and or vice versa.



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