So, for those of you who don't know how this works, and obviously the customers responsible for this story being written.
If for some reason your meter cannot be read, the power company will do a pro-rated billing for the last 6 or 12 months, usually 12 months. and your bill will turn out to be whatever the average is, for that period, say 12 months.
Then next month, when they actually do a read, if your actual bill was more then the average your bill will be higher or if it was lower then the average, your bill will be lower.
Yes, some houses are gone and meters are not there anymore, the power company will just continue it's automated billing until those situations can be assessed. People jump to conclusions and get all irate without even calling the power company first or trying to talk to someone. They instantly call the local news and get on facebook/twitter to complain. Apparently that is human nature in this day and age.
FlintyV, on 25 November 2012 - 21:00, said:
Why can't you change energy provider?
Because energy providers own their own infrastructure. In the US at least, if you live in one region, your power is provided by a specific company. And if you live in another region, it would be provided by another. The power companies are also regulated be federal and state law.
If there were 15 energy companies in one region, you'd have a ton of power poles and lines running down all the streets, it would look like a really badly organized network patch panel everywhere you went.
AJerman, on 25 November 2012 - 18:05, said:
There's absolutely no excuse for not billing an exact amount every single month.
You can't be serious? So someone's house was destroyed and no longer standing, not to mention where the meter may have ended up... that's not a good excuse? Please explain how you expect them to get an exact reading... I'll wait while you reply.