Posted 26 November 2012 - 22:21
A couple of months ago, my father had trouble in that hundreds of dollars was charged to his debit card in another state. The bank deactivated his cards, for both him and his wife, and it took them a couple of weeks to fix the problems and issue new cards. Today, he got a call from his bank, it's happened again, in another state but same story otherwise. The bank already deactivated his card and he has to go through the whole process all over again.
I asked the obvious: He changed his passwords on many websites, including the bank, and he never uses his debit card for online purchases. He doesn't use his card many places outside of the grocery store and gas station. He and his wife have different cards with different numbers, and he pays all of the bills, paying several bills by check, so that cancels out many possibilities how the identity thieves got his card number for a second time.
With all of that said, are there any other reasonable steps he could take? This is the second time it's happened in just a couple months. Considering all that he said, I'm not sure what else he could do short of not using his card anymore.