Richteralan, on 10 December 2012 - 16:20, said:
That's sad to hear. Did you tried to hold volume down and power to get into bootloader?
Yeah. Some folks in The Verge forum helped me. I did do that, I was able to get into the bootloader, but the Recovery boot option resulted in the same "Google" lingering on the screen for eternity. Some suggested that the Nexus 4 Tools may be able to recover the phone by re-flashing the bootrom. If the phone were more than 6 months old I might have considered it.. 2 days used? Nah, let Google's play support honor my warranty and give me new hardware.
My only concern at the moment is they made it a point to list out in my RMA email that:
UNDERSTAND YOUR WARRANTY COVERAGE
You will incur additional charges up to the full price of your device if our service center determines that the damage to your original device isn’t covered under warranty. Typical exclusions are cracked LCD screens and devices that have been wet or affected by power spikes.
Please refer to the warranty card in the Nexus 4 packaging or visit www.lg.com
for details on the LG limited warranty.
That part that I put in bold there concerns me because so many defects they could just chalk up to a power spike and not honor their warranty. If they pull those kinds of shenanigans on me, I will be ****ed. It isn't like anything else in my house stopped working because of a power spike. Idk, that just looks like a weasel out of whatever we feel like kind of policy to me. Unless you have definitive proof of a power surge hitting the phone (which can be tough to prove), you should just honor the warranty.