Rickkins Posted December 7, 2012 Share Posted December 7, 2012 And I often can't get it back... have to pull battery.... Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted December 7, 2012 Veteran Share Posted December 7, 2012 Manufacturer, Model, Android version? The screen is supposed to go black when you are on the phone as so your face does not push buttons. as far as it not coming back on try hitting the power/home buttons a few times before doing a battery pull. Link to comment Share on other sites More sharing options...
Rickkins Posted December 7, 2012 Author Share Posted December 7, 2012 OOps.... Galaxy s3 ics Link to comment Share on other sites More sharing options...
Rickkins Posted December 7, 2012 Author Share Posted December 7, 2012 The screen is supposed to go black when you are on the phone as so your face does not push buttons. as far as it not coming back on try hitting the power/home buttons a few times before doing a battery pull. I poke damn near every button repeatedly...nothing works... Link to comment Share on other sites More sharing options...
AJerman Posted December 7, 2012 Share Posted December 7, 2012 I poke damn near every button repeatedly...nothing works... Just as a test, try making a call. When it goes black, put it to your ear and take it back away. Does this wake it up? Does it wake back up after someone hangs up? Or does it just turn off and there's no coming back without a reboot? Link to comment Share on other sites More sharing options...
LittleNeutrino Veteran Posted December 7, 2012 Veteran Share Posted December 7, 2012 Just as a test, try making a call. When it goes black, put it to your ear and take it back away. Does this wake it up? Does it wake back up after someone hangs up? Or does it just turn off and there's no coming back without a reboot? Did not think about that, if they are not triggering the proximity sensor it might be getting confused. I have a GS3 (Verizon) and i have never experienced this issue. Link to comment Share on other sites More sharing options...
firey Posted December 7, 2012 Share Posted December 7, 2012 As mentioned the black screen is a feature (not a bug). It is used for a couple reasons 1) So you don't hit a button on the screen by accident. 2) Making a phonecall is one of the most taxing things on battery, so the screen being off prevents un-needed drain. When the screen goes black can you still talk on the phone? Have you tried putting the phone up to your ear and then taking it away while it's black? If you attempt to call the phone (or text it) does it respond? Link to comment Share on other sites More sharing options...
Rickkins Posted December 7, 2012 Author Share Posted December 7, 2012 Doesn't always do it, but when it does, nothing seems to bring it back. Link to comment Share on other sites More sharing options...
Poof Posted December 7, 2012 Share Posted December 7, 2012 1) So you don't hit a button on the screen by accident. It must make calling any place with an IVR a nightmare... "Press 1 to speak to Sales" :( Link to comment Share on other sites More sharing options...
drotaru Posted December 7, 2012 Share Posted December 7, 2012 the second you remove the phone from your ear , the screen turns on again , even "mid call" having the speaker function turned on will cancel the feature Link to comment Share on other sites More sharing options...
firey Posted December 7, 2012 Share Posted December 7, 2012 It must make calling any place with an IVR a nightmare... "Press 1 to speak to Sales" :( As mentioned above the screen turns back on as soon as you remove the phone from your ear. Link to comment Share on other sites More sharing options...
Davo Posted December 7, 2012 Share Posted December 7, 2012 Check to make sure your screen protector is not blocking the proximity sensor. Happens to a lot of people at my job. Roger H. and AJerman 2 Share Link to comment Share on other sites More sharing options...
Roger H. Veteran Posted December 7, 2012 Veteran Share Posted December 7, 2012 Check to make sure your screen protector is not blocking the proximity sensor. Happens to a lot of people at my job. I was just gonna post that. Screen protectors over the proximity sensor is what causes this issue 90% of the time. Link to comment Share on other sites More sharing options...
Rickkins Posted December 9, 2012 Author Share Posted December 9, 2012 My phone is in a case, no screen protector. Similar to this one http://www.ebay.ca/itm/LEATHER-FLIP-CASE-COVER-SCREEN-GUARD-STYLUS-PEN-FOR-SAMSUNG-I9300-GALAXY-S3-/150961188616?pt=PDA_Accessories&hash=item2325fcef08 Link to comment Share on other sites More sharing options...
LightShadow Posted December 9, 2012 Share Posted December 9, 2012 My phone is in a case, no screen protector. Similar to this one http://www.ebay.ca/i...=item2325fcef08 Stupid question, but have you tried without a case? I've seen many cases when the latch of the case would trip the proximity sensor (on an iPhone at-least). It's worth a shot. Link to comment Share on other sites More sharing options...
Rickkins Posted December 10, 2012 Author Share Posted December 10, 2012 Yanno, it may well be the stupid flap that closes the case. I will keep an eye on that over the next while, and see how it goes. Thanks guys...!!! Link to comment Share on other sites More sharing options...
Rickkins Posted December 14, 2012 Author Share Posted December 14, 2012 So yea, it was indeed the stupid flap. Doy..... Link to comment Share on other sites More sharing options...
Silver47 Posted December 14, 2012 Share Posted December 14, 2012 Its always the one thing you don't think about :D Link to comment Share on other sites More sharing options...
Recommended Posts