There are plenty of friendly linux communities, I don't know where you found those douchebags but thats definitely not the norm for communities of distros targeted at being userfriendly like ubuntu or mint. Generally when someone tells you to do something in the terminal they will paste the command for you... thats why when asking for help about linux people often have you run terminal commands, not necessarily because you have to use the terminal for said task, but because its easier to just have someone copy/paste command(s) then to tell them to "go here, go here, click this, click that" etc...
I agree with this 100x. I've had issues where I will need to do something, a quick google search ends with a forum where people have my exact problem, and there is a post like this:
Should output Y
Once you have the Y, if you type commandA fileA/fileb.conf it should show a file like: R
Now at line 124 you will see a line that looks like X, if you comment that (Press i and type #) then press Z twice
Now, run this command to restart the service
Type commandX and it should look like this,
And you are good to go.
Click this, and scroll through the list till you find this
Disable this option, and try it
If it doesn't work, find out what the exact error message you see is
Then download the file based on the error
You may need to install X,Y,Z in order for it to run though
Oh, and make sure you run the file as admin.
Now that that is done, if you launch the program it should work.