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Posted 29 December 2012 - 20:24
Posted 30 December 2012 - 05:46
Posted 30 December 2012 - 15:09
This has never happened to me before on this same computer with the same software.
first off all, what PSU, motherboard/CPU and graphics card do you have?
when did the issue start happening, or has it always happend since you first had the computer (how long have you had the computer)
was it a custom build you made yourself or is it a store bought computer (make/model if you know it)
if you dont know what components/motherboard/CPU/graphics card you have, try using this:
which should identify them.
have you checked on the manufacturers website to see if there is a known issue and a hotfix issued?
My issue was similar: I tried to hibernate and the screen would go black then suddenly Id get thrown back to the login screen to input my password. I input try it again and same thing over and over again.......
After December patch Tuesday, my PC now refuses to shutdown properly. I have to force power it off every time but in my case, I get thrown back to desktop as if I never attempted to shutdown. Does this sound similar?
I haven't found time yet to actually troubleshoot what's causing it.
Posted 30 December 2012 - 21:02
Posted 30 December 2012 - 23:55
Around when this started, as far as I recall, no.......I might be forgetting something
have you installed any new drivers in the last few months, or remote desktop software?
Ill try the safe mode procedure. Good call
check in the control panel, device manager to see if any of the sections are open and any drivers in an error state.
would help if you listed the components aswell.
start the computer up in safe mode, keep pressing F8 on startup, select safe mode, then once it's loaded see if you can hibernate or shut down without any issue, this should rule out any hardware problems.
if it shuts down correctly, there is most likely some software or drivers preventing the system from shutting down correctly.
Posted 31 December 2012 - 00:18
Posted 31 December 2012 - 00:26