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Early on the aircraft suffered from a cracked cockpit window and brake problems. On January 7, 2013, a battery overheated and started a fire in an empty 787 operated by Japan Airlines (JAL) at Boston's Logan International Airport.
A second 787 also operated by JAL experienced a fuel leak on January 8, and its flight from Boston was canceled.
On January 9, United Airlines reported a problem in one of its six 787s with the wiring in the same area as the battery fire on JAL's airliner; the U.S. National Transportation Safety Board subsequently opened a safety probe.
On January 11, 2013, a cockpit window cracked and another engine was found to have a fuel leak.
On January 11, 2013, the FAA announced a comprehensive review of the 787's critical systems, including the design, manufacture and assembly. US transportation secretary Ray LaHood stated the administration was "looking for the root causes" behind the recent issues. The head of the FAA, Michael Huerta said that so far nothing found "suggests it  is not safe".
On January 13, 2013, a Japan Airlines 787 at Narita International Airport outside of Tokyo, was found to have a fuel leak of 100 liters (26.5 U.S. gallons) during an inspection. The aircraft reportedly was the same one that had a fuel leak in Boston on January 8. This leak however was caused by a different valve; the causes of the leaks are unknown. Japan's transport ministry have also launched an investigation.
On January 16, 2013, an All Nippon Airways 787 made an emergency landing at Takamatsu Airport on Shikoku Island after the flight crew received a computer warning that there was smoke inside one of the electrical compartments. ANA said that there was an error message in the cockpit citing a battery malfunction. Passengers and crew were evacuated using emergency slides