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Antivirus companies that have made major mistakes....

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35 replies to this topic

#31 articuno1au

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Posted 07 February 2013 - 13:46

I think that's probably because Neowin users weren't happy with the thread.

There's a difference between asking for advice and asking for people to do work for you. I'm not aiming this AT you, so much as observing why your request garnered the response it did.

Occasionally **** happens with AV software. For the most part, the answer is do proper back ups and your AV can't really ruin your day..

Given you should be doing proper backups anyway, this should be easy enough to do >.<


#32 sc302

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Posted 07 February 2013 - 13:56

I know it's wierd they asked... mabye it's different then I thought it was... mabye it's a different reason they asked.... I don't know but they replied and they weren't too happy with this thread.... :(


They could always post the question and get the same anwser so that way you don't have to deal with the flack... it is a free forum and all.

#33 OP remixedcat

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Posted 07 February 2013 - 14:07

well don't shoot the messenger they sent me the message.... I was confused myself but hey.... *shrug*

oh well let's all get over it and go grab some cookies and go play dead space 3

#34 OP remixedcat

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Posted 08 February 2013 - 01:01

hmmm and I told you all to be professional and nice about this.....

#35 theyarecomingforyou

theyarecomingforyou

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Posted 08 February 2013 - 01:36

I know it's wierd they asked... mabye it's different then I thought it was... mabye it's a different reason they asked.... I don't know but they replied and they weren't too happy with this thread.... :(


They asked for your experience based upon your existing relationship with several security firms and your position in several communities. If those factors weren't important they could have simply signed up to various forums and asked themselves. They were probably expecting you to ask around discreetly, talking to members with security experience rather than simply opening it up to complete strangers. And given that you mention they are a "client" I can only assume there is money involved (either directly or indirectly, through repeat business), which makes it even worse - you're attempting to profit from the kindness of people here.

Part of it was due to how you asked the question. It would be like someone studying Shakespeare asking: "Please list the primary motivations of Hamlet. Please provide 5 links to support your assertions." It just comes across as very demanding, self-entitled and lazy. You'd have done better to ask something along the lines of "I'm trying to compare the major security breaches of anti-virus companies and would like some assistance", followed by links to the research you'd done on your own (to show that you had actually been bothered to do the basics). The issue is that people feel exploited if you're not even willing to do basic Google searches yourself. Asking for users experiences is one thing but expecting people to do Google searches for you is another.

#36 vetJohn S.

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Posted 08 February 2013 - 16:42

Asking for users experiences is one thing but expecting people to do Google searches for you is another.


Agreed....this whole thread just leaves me feeling like the OP is pimping the membership to do her work.

thread closed



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