Jump to content



Photo

Best Buy to permanently price-match rivals

showrooming comscore reward zone march 3

  • Please log in to reply
50 replies to this topic

#1 Hum

Hum

    totally wAcKed

  • 63,548 posts
  • Joined: 05-October 03
  • Location: Odder Space
  • OS: Windows XP, 7

Posted 19 February 2013 - 15:53

Best Buy is confident that its latest policy change will kill "showrooming" in its stores for good.

Starting on March 3, the retailer will price match all local retail competitors, along with 19 "major online competitors" in all product categories, whenever a customer asks for it, the company announced .

“There is no doubt that this new policy ends showrooming for Best Buy customers,” company spokesman Matt Furman told Bloomberg .

Showrooming, the practice of looking at items in a physical store then going online to make the actual purchase, has been a big worry for consumer electronics stores. Customers showroom electronics items more than any other category, according to data from comScore.

Starting March 3, 2013 Best Buy will price match the current pre-tax price for new, identical, immediately available products from local retail competitors and select designated major online retailers at the time of purchase only. (No subsequent price matching of competitors is allowed)

If Best Buy lowers a price on a product (online or in-store) we will allow price-matching up to 15 days following the original purchase. This applies to all customers including Reward Zone Premier Silver members. Please note: After a transition period for Reward Zone Premier Silver members through April 18, 2013, the 15 day period of the Price Match policy goes into effect (post-purchase – Best Buy only).

more


#2 Richteralan

Richteralan

    Neowinian Senior

  • 2,360 posts
  • Joined: 03-February 03
  • Location: Madison, Wisconsin
  • OS: Windows 7 Pro
  • Phone: Nexus 4 E960

Posted 19 February 2013 - 16:17

Also reducing the 30-day return period to 15-days.

#3 Rohdekill

Rohdekill

    Neowinian Senior

  • 3,648 posts
  • Joined: 06-July 05
  • Location: Earth

Posted 19 February 2013 - 16:22

Pre-tax match won't convince me to buy from your stores. Try matching the EXACT amount coming out of my wallet and you might have a convincing policy.
Why would anyone want to pay tax and deal with a store with cr@p customer service?

#4 hckngrtfakt

hckngrtfakt

    GFX n00b

  • 143 posts
  • Joined: 08-March 12
  • Location: Los Angeles
  • OS: Win8
  • Phone: iPhone

Posted 19 February 2013 - 16:23

No Microcenter ?? :/

Oh well, is not like i'd ever shop at BB :laugh:

#5 RangerLG

RangerLG

    Neowinian Senior

  • 3,026 posts
  • Joined: 27-April 03
  • Location: Down in H-Town

Posted 19 February 2013 - 16:23

Also reducing the 30-day return period to 15-days.


Still 60 for Silver members. Also not happy that they eliminated post purchase price matching from everyone else. Only if you purchased from Best Buy. I wonder if it would work if you did a return/rebuy and then price match.

#6 +fusi0n

fusi0n

    Don't call it a come back

  • 3,931 posts
  • Joined: 08-July 04
  • OS: OSX\Windows 8.1\Ubuntu 14.04
  • Phone: iPhone 6 Plus

Posted 19 February 2013 - 16:23

Great news :D

#7 -Razorfold

-Razorfold

    Neowinian Senior

  • 9,892 posts
  • Joined: 16-March 06
  • OS: Windows 8
  • Phone: Nokia Lumia 900 / Oneplus One

Posted 19 February 2013 - 16:26

Pre-tax match won't convince me to buy from your stores. Try matching the EXACT amount coming out of my wallet and you might have a convincing policy.
Why would anyone want to pay tax and deal with a store with cr@p customer service?

If you live in a state that has sales tax pretty sure you still legally have to declare online purchases on your tax form and pay them. Sure the IRS probably won't come knocking on your door if you don't do that since its extremely difficult to check but it's still illegal ;) Or just move to a state that doesn't have sales tax.

Either way I'll still buy my stuff from Amazon/Newegg because like you said, BB's customer service sucks donkey dick.

#8 sc302

sc302

    Neowinian Senior

  • 7,807 posts
  • Joined: 12-July 05
  • Location: NJ, USA

Posted 19 February 2013 - 16:30

if they can pricematch against amazon and newegg, I just might go there for the mere fact as I can get it now vs waiting a few days for it to arrive regardless of sales tax. If sales tax is considerable, I would probably wait for it. An extra 6 or 7 dollars for right now isn't so bad (on a $100 purchase)...an extra 60 bux you can keep it, I will wait for it.

#9 Davo

Davo

    Neowinian

  • 1,399 posts
  • Joined: 15-September 06

Posted 19 February 2013 - 16:31

And I'm sure there will be no hoops to jump through :rolleyes: . This is Best Buy we're talking about.

#10 sc302

sc302

    Neowinian Senior

  • 7,807 posts
  • Joined: 12-July 05
  • Location: NJ, USA

Posted 19 February 2013 - 16:31

If you live in a state that has sales tax pretty sure you still legally have to declare online purchases on your tax form and pay them. Sure the IRS probably won't come knocking on your door if you don't do that since its extremely difficult to check but it's still illegal ;) Or just move to a state that doesn't have sales tax.

Either way I'll still buy my stuff from Amazon/Newegg because like you said, BB's customer service sucks donkey dick.


You don't have to legally declare online purchases yet. Declaring online purchases is optional, in NYC.

#11 OP Hum

Hum

    totally wAcKed

  • 63,548 posts
  • Joined: 05-October 03
  • Location: Odder Space
  • OS: Windows XP, 7

Posted 19 February 2013 - 16:33

And I'm sure there will be no hoops to jump through :rolleyes: . This is Best Buy we're talking about.


^ Well it's not like Best Buy will try to push some high priced extended warranty service on you. :laugh:

#12 -Razorfold

-Razorfold

    Neowinian Senior

  • 9,892 posts
  • Joined: 16-March 06
  • OS: Windows 8
  • Phone: Nokia Lumia 900 / Oneplus One

Posted 19 February 2013 - 16:37

You don't have to legally declare online purchases yet. Declaring online purchases is optional, in NYC.


http://www.nbcnews.com/id/23351894/

In other words, taxpayers are legally obligated to report the amount of any sales tax they did notpay on either their annual state income tax forms or by filing a separate "use tax" form. (Use tax is what states call the sales tax when it is not collected by the retailer.)


Despite the heightened interest in sales tax collection, the states generally do a poor job of clueing consumers in on their obligation Only about 25 states even put a line on their state income tax returns to prompt taxpayers to pay, according to TurboTax, the tax preparation company. The rest expect consumers to know they need to file a separate ‘use’ tax form.

"Even if consumers do know, they often fail to comply because they assume no one else does,"” says Bob Meighan CPA, a vice president with tax-software firm TurboTax.


It may vary from state to state (since it is a state tax) right now but they are trying to make it a Federal law.

#13 sc302

sc302

    Neowinian Senior

  • 7,807 posts
  • Joined: 12-July 05
  • Location: NJ, USA

Posted 19 February 2013 - 16:40

Yeah, right now it isn't law, so they can't fine you or get you on it. It is a news article at best.

current law regarding collecting sales tax over the internet if you are selling:
http://www.sba.gov/c...x-over-internet

they are lobbying for this to become standard across the country.
http://www.governing...-sales-tax.html

To my knowledge, it isn't required nor can they really prove what you bought online so it is a trust based system. The only way that they can make this stick is if they do this across the board, which is why federal government is getting involved. IMO, it is a bunch of hooey. Just another finger to get in my pocket.

#14 1941

1941

    Banned

  • 18,175 posts
  • Joined: 17-July 06

Posted 19 February 2013 - 19:16

Best Buy will be going out of business.

#15 nekrosoft13

nekrosoft13

    NeKroSoft inc.

  • 11,712 posts
  • Joined: 01-November 01
  • Location: IL
  • OS: Windows 7

Posted 19 February 2013 - 23:26

Pre-tax match won't convince me to buy from your stores. Try matching the EXACT amount coming out of my wallet and you might have a convincing policy.
Why would anyone want to pay tax and deal with a store with cr@p customer service?


excactly

Frys tried to pull that BS with me.

was buying something, and newegg had it cheaper, so they offered to price match, by taking price of item+shipping cost ($5 what newegg would charge) and then charge me tax on top of that.