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Surface screen disaster


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#1 +ngc891

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Posted 02 March 2013 - 17:23

The unspeakable has happened... My surface fell off my lap at work and the screen has cracked, I am so very cross with myself. Posted Image
Is there anywhere in the UK that would be able to repair it? Only had it for a couple of months and it has been my full time work companion. Please help!!


#2 linsook

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Posted 02 March 2013 - 17:33

The unspeakable has happened... My surface fell off my lap at work and the screen has cracked, I am so very cross with myself. Posted Image
Is there anywhere in the UK that would be able to repair it? Only had it for a couple of months and it has been my full time work companion. Please help!!


Probably best to talk to Microsoft either at the store, through their website or customer care phone #.

So did it fall face down?

#3 DrakeN2k

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Posted 02 March 2013 - 17:35

is there any Microsoft store in the UK?

#4 Tuishimi

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Posted 02 March 2013 - 17:43

Oh man! That really stinks, I am sorry for you. :(

#5 rfirth

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Posted 02 March 2013 - 17:44

is there any Microsoft store in the UK?


The likelihood of a MS Store being anywhere near Leeds... lol :p

No, but I read they are supposed to open on in London soon. Which doesn't help OP because that's very far away, but does answer your question.

And to OP, I have no idea. I guess that means you didn't buy the accidental coverage?

#6 OP +ngc891

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Posted 02 March 2013 - 17:49

Yeah, fell off my lap as I was making a quick note with the touch keyboard. Fell face down...
There are no Microsoft stores in the UK

I actually bought it in CEX so no... No coverage available.

#7 AsherGZ

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Posted 02 March 2013 - 18:42

I thought the Surface build quality was tougher than that. Wasn't there a guy who posted an image of a working Surface after a car ran over his device? Plus that whole stunt with Sinofsky using it as rollerblades.

#8 OP +ngc891

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Posted 02 March 2013 - 19:09

I thought the Surface build quality was tougher than that. Wasn't there a guy who posted an image of a working Surface after a car ran over his device? Plus that whole stunt with Sinofsky using it as rollerblades.


Yeah, I thought that too. Probably fell 40-50centimeters... I'm still upset with myself.

#9 vcfan

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Posted 02 March 2013 - 19:24

I thought the Surface build quality was tougher than that. Wasn't there a guy who posted an image of a working Surface after a car ran over his device? Plus that whole stunt with Sinofsky using it as rollerblades.


the screen has nothing to do with build quality. glass is glass. just because gorilla glass has some special chemicals that make it tougher than regular glass doesnt mean it cant crack and shatter.

#10 Detection

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Posted 02 March 2013 - 19:35

I was going to suggest buying the parts and replacing it yourself but then I found this
http://www.itpro.co....possible-repair


Looks like you can get the screens though
http://www.powerbook...ly-p-24231.html

#11 OP +ngc891

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Posted 02 March 2013 - 19:57

Well... I've done some googling for the past few hours and have just bought a replacement screen from mylcdtouchscreen.com and am going to do the repair myself... I am willing to give anything a go!

#12 Detection

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Posted 02 March 2013 - 19:58

Well... I've done some googling for the past few hours and have just bought a replacement screen from mylcdtouchscreen.com and am going to do the repair myself... I am willing to give anything a go!


Good luck, youtube might have a disassembly tutorial

#13 2xSilverKnight

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Posted 02 March 2013 - 20:01

Well... I've done some googling for the past few hours and have just bought a replacement screen from mylcdtouchscreen.com and am going to do the repair myself... I am willing to give anything a go!


Can you post a picture of the disaster ? :p

#14 Detection

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Posted 02 March 2013 - 20:02

Can you post a picture of the disaster ? :p


You're sick, you know that? SICK!

:laugh:

#15 2xSilverKnight

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Posted 02 March 2013 - 20:07

Actually a video would be better :D

But can you show us the damage you got ngc? Is it that bad ?



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