At the retail level people are avoiding windows 8 machines because of the hostile user interface,
Way too harsh. C'mon. When consumers look at it, it's cool and colorful and then, they can't do anything. I mean, do you know how much of a difference it would make if there were an official Facebook app pre-loaded? Dedicated apps are faster to access and perform better, and are just more fun to use than a browser for this sort of thing.
Why didn't Microsoft make sure there was a plethora of games by porting all of their Microsoft Studios XBLA games to Modern UI? On type of app that is always run full screen regardless of the UI, is games.
Microsoft isn't stupid, they know all that's missing or not fully functioning. They're just determined to try to force people to accept what they want to do like it or not, fully functioning or not. You might be able to bully competitors, but you can't bully consumers. Especially in a bad economy. Thank goodness the plumbing for the desktop OS and the Server and Server Apps are AAA+
Now more than ever, consumers who are not pleased need to tell Microsoft what they want/need in Windows 8.