Dont assume what I do an do not know. I know exactly what UAC is. I said UAC is annoying, hampers what we do at work, and we have out own security measures in place to prevent users from installing malicious software. Users do not get the "are you sure" prompt since they are not allowed to install software. They get a "you need admin rights to install this software" message. And we have other measures in place which I cannot divulge for confidentiality reasons.
So, users do not even get the chance to download/try to install anything that would make UAC "useful". They never see a UAC prompt even if it was enabled. And UAC also makes deploying software a pain.
If I told you that, I would be fired from my job. We have government contracts and we cannot give out any info on our IT infrastructure. I dont think the DoD would appreciate that to much.
Working in enterprise class and government facilities, I can assure you that UAC does absolutely nothing to hamper my ability to troubleshoot, install, uninstall, remote in, or assist in any way shape or form. UAC is set at the default level, as a matter of fact the only thing that sometimes causes issue is the software firewalls that are left in place but after the gpo gets assigned properly that issue goes away.
I would like to know what software you use, this does not infringe on anything having to do with the government or their controls..it is just a software package. If you don't feel comfortable, take it to pm. There are services out there that allow you to put in your admin credentials prior to logon to be able to take full control and see all uac prompts and be able to put in passwords as needed. You can't see uac prompts with many remote tools because it gets installed or applied without admin user creds. Software that does allows you to see uac prompts is logmein rescue (this is not the normal logmein service, this is a technician service that has a annual cost behind it), dameware mini remote control, pc anywhere (need to preinstall as a admin), logmein (need to preinstall as a admin), teamviewer (need to preinstall as a admin), labtech (site management package), altiris (site management package), sccm (site management package)....I am sure that I am missing some that I have used in previous experiences.