Jump to content

7 posts in this topic

Posted

The government is in danger of creating a "them and us" situation by digitising public services, a report warns.

Ministers say 82% of "transactions" can be carried out online, as that is roughly the proportion of the population which uses the internet.

But the National Audit Office argued that the percentage of people able to access some services, such as those used by elderly people, was lower.

It called for "continued access" to face-to-face and telephone services.

The government said it was continuing to offer help to users and promised to create websites "so good (that) people will prefer to use them".

The coalition has moved most government services to the single gov.uk address, after Whitehall departments set up their own sites in a more piecemeal fashion. Other bodies are expected to follow by March next year.

It estimates that making services "digital by default" may save up to

Share this post


Link to post
Share on other sites

Posted

Things change over time and people have to change with it, like it or not. Those that refuse get left behind.

Share this post


Link to post
Share on other sites

Posted

^ Sometime being 'behind' isn't so bad. ;)

Share this post


Link to post
Share on other sites

Posted

Damned if they do, damned if they don't!

Share this post


Link to post
Share on other sites

Posted

[quote name='Hum' timestamp='1364863676' post='595611344']
^ Sometime being 'behind' isn't so bad. ;)
[/quote]

And sometimes it is. :p

Share this post


Link to post
Share on other sites

Posted

While we still need to help the current generation, "I don't want to" shouldn't be an option going forward when it comes to making services digital.

Share this post


Link to post
Share on other sites

Posted

[quote name='Davo' timestamp='1364878727' post='595611654']
While we still need to help the current generation, "I don't want to" shouldn't be an option going forward when it comes to making services digital.
[/quote]

I doubt there are likely to be many people who simply don't want to access services on-line, especially for younger people. However, the government has an obligation to ensure that everyone can access services including those who can't afford internet access, disabled people who are unable to use computers, the illiterate, etc.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.