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New monitor, return for same model or refund?

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#1 +Xenosion

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Posted 02 May 2013 - 22:42

I just got myself a new monitor, an ASUS VE278Q. It's a great looking monitor, with great color but I've noticed the reds bleed really badly. To the point where some red text is almost illegible. Is this a common problem? Obviously I need to return this monitor but should it be for an exchange or a return? In the reviews I read, there was no mention of this issue so it must be a defective unit... right?

There is also a dead pixel that is very obvious..

Here's the monitor. I got it from Newegg:
http://www.newegg.co...N82E16824236103


#2 +Livin in a box

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Posted 02 May 2013 - 22:47

Is this the problem you're having? If so, there is a fix there as I see you have an AMD card.

As for the dead pixel...if it's annoying, then either get used to it or return it :p

#3 OP +Xenosion

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Posted 02 May 2013 - 22:52

Is this the problem you're having? If so, there is a fix there as I see you have an AMD card.

As for the dead pixel...if it's annoying, then either get used to it or return it :p

Wow, that's amazing. That did it! Thank you. The dead pixel though.. I probably will have to exchange the monitor but at least I know it can be for the same model.

#4 xendrome

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Posted 02 May 2013 - 22:53

Return it and get this. http://amzn.com/B009H0XQPA

#5 +Brando212

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Posted 02 May 2013 - 22:56

i agree with xendrome, Dell monitors are generally the best quality you can get (honestly that's all that dell is good for anymore lol. personal opinion btw)

#6 xendrome

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Posted 02 May 2013 - 22:58

i agree with xendrome, Dell monitors are generally the best quality you can get (honestly that's all that dell is good for anymore lol. personal opinion btw)


I'd have to disagree, but I deal with Optiplex Desktops, Latitude Laptops and Poweredge Servers. I don't really know much about their consumer line. But the Dell IPS monitor has excellent reviews, I have one, it's worth the price.

#7 OP +Xenosion

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Posted 02 May 2013 - 22:58

Return it and get this. http://amzn.com/B009H0XQPA

I'll have to think about that. It doesn't have DisplayPort like the ASUS model does. Also, the Dell site states this monitor has a 7ms response time. The ASUS monitor has a 2ms response time.

#8 +Brando212

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Posted 02 May 2013 - 23:08

I'll have to think about that. It doesn't have DisplayPort like the ASUS model does. Also, the Dell site states this monitor has a 7ms response time. The ASUS monitor has a 2ms response time.

if you're actually using display port then yeah i can see that. as far as the response time though, unless you're a pro PRO gamer with super twitch response time I doubt you'll even notice or care about the 5ms difference in real world use

#9 OP +Xenosion

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Posted 02 May 2013 - 23:15

if you're actually using display port then yeah i can see that. as far as the response time though, unless you're a pro PRO gamer with super twitch response time I doubt you'll even notice or care about the 5ms difference in real world use

I am upgrading from an Acer B223W which has a 5ms response time. I could definitely notice tearing on it and I definitely notice an improvement in the ASUS.

#10 monknster

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Posted 02 May 2013 - 23:35

I think being IPS model outweighs having higher response time. To each its own but once you go IPS, albeit lower end IPS model you won't go back.

#11 +Brando212

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Posted 03 May 2013 - 00:19

as monknster said, to each their own on what is preferred. with them both being pretty close to the same price it really comes down to opinion on what you want from the monitor :)

#12 +Phouchg

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Posted 03 May 2013 - 13:05

I am upgrading from an Acer B223W which has a 5ms response time. I could definitely notice tearing on it and I definitely notice an improvement in the ASUS.

Tearing has nothing at all to do with response time. Either you are confusing it with ghosting or you are seeing ghosts as such.

#13 OP +Xenosion

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Posted 03 May 2013 - 14:01

Tearing has nothing at all to do with response time. Either you are confusing it with ghosting or you are seeing ghosts as such.

Ghosting it is then.