napkin Posted May 9, 2013 Share Posted May 9, 2013 Hi. I accidentally downloaded Portaldosites. I tried to remove it, but nothing happened and it is still there everytime I open my browser. What should I do?? :( Link to comment Share on other sites More sharing options...
Phouchg Posted May 9, 2013 Share Posted May 9, 2013 How did you try to remove it? Uninstall will do nothing. Try Malwarebytes. Link to comment Share on other sites More sharing options...
Nick H. Supervisor Posted May 9, 2013 Supervisor Share Posted May 9, 2013 Never heard of it before, but after a quick Google I came across some instructions from MalewareBytes that you could try. See here. Looks like it can be quite stubborn to get rid of. Link to comment Share on other sites More sharing options...
napkin Posted May 9, 2013 Author Share Posted May 9, 2013 hello. I tried to remove it from control panel and i also searched for some files and folders with the same name. i found some but as i said - no result. i will do what you said and i will be back with some feed back. thank you. :) Link to comment Share on other sites More sharing options...
Hum Posted May 9, 2013 Share Posted May 9, 2013 System Restore is always worth a try. http://www.2-spyware.com/remove-portaldosites-com.html Link to comment Share on other sites More sharing options...
napkin Posted May 10, 2013 Author Share Posted May 10, 2013 Hello. So I finally won against the infection. As you said I downloaded Malwarebytes. And i did a scan with it. I also searched in google and found some other forums in which people having the same problem redirected me here http://www.americanp.../portaldosites/ I followed the steps shown ther for manual removal, and I deleted what was left in the add ons and extensions menu. After that I did another scan with my antivirus program and my computer appears to be clean now. Good thing there was no need for System Restore ( I haven't done one so far). Thank you guys for the help. Link to comment Share on other sites More sharing options...
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