Jump to content



Photo

Remote help


  • Please log in to reply
4 replies to this topic

#1 ccoltmanm

ccoltmanm

    Neowinian Senior

  • Joined: 31-March 09
  • Location: Oak Forest, IL

Posted 20 May 2013 - 03:29

I just finished fixing the hardware on a friends laptop. I would like to set up something so that I can access the laptop whenever he needs me. Other than Windows assistance, is anything I can install to make it very easy and free?


#2 Raa

Raa

    Resident president

  • Tech Issues Solved: 4
  • Joined: 03-April 02
  • Location: NSW, Australia

Posted 20 May 2013 - 03:32

RealVNC?


#3 OP ccoltmanm

ccoltmanm

    Neowinian Senior

  • Joined: 31-March 09
  • Location: Oak Forest, IL

Posted 20 May 2013 - 03:47

RealVNC?


If he is at home, that will mess up the server. For instance, he will have a local IP address, and if I am at home, there will be a problem.

Is there a silent, automatic process?

#4 +BudMan

BudMan

    Neowinian Senior

  • Tech Issues Solved: 86
  • Joined: 04-July 02
  • Location: Schaumburg, IL
  • OS: Win7, Vista, 2k3, 2k8, XP, Linux, FreeBSD, OSX, etc. etc.

Posted 20 May 2013 - 05:02

http://www.teamviewe...m/en/index.aspx is what your after. Doesn't need to be even installed, he can just run it and read off a couple of numbers to you when he needs you to connect.

Or it can be installed as service and you can connect whenever you want, etc.

#5 Dashel

Dashel

    Disgustipator

  • Joined: 03-December 01
  • Location: USA

Posted 20 May 2013 - 15:31

LogMeIn is good too if you have them open an account and share the credential. (10 PC limit)



Click here to login or here to register to remove this ad, it's free!