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Posted 22 May 2013 - 03:43
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Posted 22 May 2013 - 07:38
Is your external hard drive physically damaged? If so where, possibly a pic.
You havent mentioned if you dropped it or something, or did this start mysteriously?
If you can while in your operating system, run a S.M.A.R.T. check on that drive.
I use the program Defraggler which has a SMART tab which shows nice information.
Posted 22 May 2013 - 08:03
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Posted 22 May 2013 - 13:41
Posted 22 May 2013 - 13:48
The drive fell from 1.5 FT, as already stated this most likely damaged something in the case (circuit board that converts your sata/pata connection to USB) or the drive itself is damaged.
As already suggested - take the drive OUT and directly connect it to your computer via its sata or pata connection. Or use another USB to drive cable.. They are fairly cheap around $20 or so here in the the US, and can be ordered from any online shop if you don't have a place to buy one.
If the drive works when directly connected to your machine or via a usb drive cable..
Then you could just buy a replacement case for it... Or just use it internal, etc. If does not work when directly connected to your computer or via another usb cable like above - then it was most likely damaged in the fall. I doubt warranty covers dropping them.. So you might just be out of luck, you could contact them and ask if warranty covers you dropping it from 1.5 feet. Good luck with that
Did you initialize the drive? Go to Disk settings, see if it is there.
Posted 22 May 2013 - 14:02