Sign in to follow this  
Followers 0

161 posts in this topic

Posted

Just downloaded the installer (Windows8-RT-KB2849636-x86) so I can update to Windows 8.1 Preview and I get an error that states "This update is not applicable to your computer"

 

Both my computers are x86 systems so not limited by the "Atom CPU List"

 

I could be doing something wrong, but any ideas?

post-149938-0-76754800-1372267812.png

Share this post


Link to post
Share on other sites

Posted

From the chat on IRC, it seems to be happening to anyone using the en-gb version, rather than the en-us version :(

1 person likes this

Share this post


Link to post
Share on other sites

Posted

Ah shame en-gb here too. I installed the Update just fine but have never had the prompt to update from the Store.

Share this post


Link to post
Share on other sites

Posted

From the chat on IRC, it seems to be happening to anyone using the en-gb version, rather than the en-us version :(

 

That's not good, hope MS fix this soon

Share this post


Link to post
Share on other sites

Posted

From the chat on IRC, it seems to be happening to anyone using the en-gb version, rather than the en-us version :(

 

No, I'm using the en-us version... worked fine on my Surface Pro, but doesn't work with my HP Compaq 2710P.

Share this post


Link to post
Share on other sites

Posted

I have just read on the Microsoft community pages that it could be Media Center that's causing the issue, but I have uninstalled Media Center and it made no difference, still can't install the update.

Share this post


Link to post
Share on other sites

Posted

I have installed the update, restarted my PC and nothing happened. Tried setting the region / location of my account to the United States and it still didn't work. Don't have a language pack installed and I don't have Media Center installed either. 

Share this post


Link to post
Share on other sites

Posted

Seems to be a widespread issue. I guess there's not a lot we can do to fix the situation until MS step in.

Share this post


Link to post
Share on other sites

Posted

They said some devices could need a driver update for the graphics.  So maybe that's it?

Share this post


Link to post
Share on other sites

Posted

I am getting this error on Surface RT :/

Share this post


Link to post
Share on other sites

Posted

It seems that any additional language packs that might have been installed could also be an issue?  I haven't tried yet on my Samsung ativ smart pc because MS named it in a list that needed a driver update first.   Anyone with this device actually give it a go yet though?

Share this post


Link to post
Share on other sites

Posted

Same error here. But I'm using enterprise and doesn't look like there is a windows store upgrade path for that version of Win8. Must download the iso. Which is now in progress from MSDN.

Share this post


Link to post
Share on other sites

Posted

I've had the error too, on my Dell Inspiron Duo and home built PC.

 

Both have en-gb Windows 8 installed. I'm guessing it is the language that's the problem.

Share this post


Link to post
Share on other sites

Posted

en-gb is not a supported localization in the Preview. You need to install en-us language pack and make a complete switch to it (probably even for the default non-logged-in pseudouser). Then it should install.

1 person likes this

Share this post


Link to post
Share on other sites

Posted

After installing the update and restart Windows, I was prompted to update to Windows 8.1... Downloading

Share this post


Link to post
Share on other sites

Posted

try this fix

 

 
1. Place and rename the MSU file in an easily accessible place, e.g. C:\8preview\preview.msu
2. open command prompt in administrator mode.
3. Type: Expand

Share this post


Link to post
Share on other sites

Posted

All installed and working - I hope Intel release a graphics driver update for the HD 4000 because everything looks horrible on my Samsung 700T

Share this post


Link to post
Share on other sites

Posted

All installed and working - I hope Intel release a graphics driver update for the HD 4000 because everything looks horrible on my Samsung 700T

Yeah I have the 500T and I'm waiting for the driver update before I try to install the preview.

Share this post


Link to post
Share on other sites

Posted

Just rebooting after applying this - lets see!

 

Rebooted and prompted to install 8.1 from the store. Greeted with the below screenshots,

 

dmrh.jpg

 

2cl7.jpg

 

 

7go0.jpg

 

Then proceeds to fail and close.

Share this post


Link to post
Share on other sites

Posted

after using this fix I got the prompt but I also noticed something else.

 

from what I can make out, it says something happened and the install of Windows 8.1 Preview can't be completed

post-149938-0-55978200-1372272691.png

post-149938-0-51761100-1372272706.png

post-149938-0-74030400-1372273445.png

Share this post


Link to post
Share on other sites

Posted

Rebooted and prompted to install 8.1 from the store. Greeted with the below screenshots,

 

 

<Snip>

 

Then proceeds to fail and close.

Same issue here :(

Share this post


Link to post
Share on other sites

Posted

Same problem here guys. The folks on the Microsoft forums are having the same problem, I'm just going to hope it's because servers are overloaded and not because we performed a workaround for installing the package.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
Sign in to follow this  
Followers 0

  • Recently Browsing   0 members

    No registered users viewing this page.